Houseman

At Omni Hilton Head Oceanfront Resort, we believe exceptional guest experiences begin with a clean, comfortable, and welcoming environment. As a Houseman, you play an essential support role within the housekeeping team by maintaining public spaces, assisting room attendants, and ensuring supplies and linens are readily available to deliver the high standards of cleanliness and service our guests expect.

This position is ideal for a dependable, service-oriented individual who enjoys working in a fast-paced resort environment and takes pride in teamwork and attention to detail.

Key Responsibilities:

Maintain cleanliness and presentation of public areas, corridors, service areas, and guest floors

Deliver linens, towels, and housekeeping supplies to room attendants and storage areas as needed

Assist with trash removal, recycling, and general housekeeping support duties

Respond promptly to guest and team member requests in a courteous and professional manner

Support deep cleaning projects and special assignments as directed by leadership

Follow all safety, sanitation, and Omni brand standards to ensure a clean and secure environment
Qualifications

Previous housekeeping, hotel, or janitorial experience preferred but not required

Ability to lift, push, and carry up to 50 pounds and remain active throughout the shift

Strong reliability, teamwork, and time-management skills

Flexible availability, including weekends and holidays

Commitment to providing genuine hospitality and excellent service

Why You’ll Love Working Here

Be part of a close-knit, supportive resort team in a beautiful oceanfront setting

Growth and development opportunities within Omni Hotels & Resorts

Competitive pay and benefits

A culture that values respect, teamwork, and authentic hospitality

$1,500 retention bonus offered

If you’re energized by leading teams, delivering standout service, and working in an inspiring resort environment, we’d love to meet you!

Housekeeping Supervisor

Nestled on the stunning shores of Hilton Head Island, South Carolina, the Omni Hilton Head Oceanfront Resort is seeking a dedicated Housekeeping Supervisor. In this key role, you will ensure that guest rooms, public spaces, back-of-house areas, and service landings are impeccably cleaned and maintained, consistently meeting Omni’s prestigious four-star, four-diamond standards. Your leadership will play a vital part in delivering the exceptional quality and comfort our guests expect from a luxury resort.

Responsibilities
Inspect the cleaning and servicing of guestrooms and public areas
Assign special projects as directed by the Director of Housekeeping.
Report any needed repairs or discrepancies of guest rooms.
Ensure that all Guest Room Attendants have appropriate supplies and linens.
Assist in the cleaning of guest rooms when necessary.
Assist in processing AM and PM room status reports.
Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
Ensure that linen closets on guest room floors are completely stocked.
Maintain supply cage stock, neat and clean at all times.
Must have all guest rooms punched in via the phone after completion.
Ensure VIP rooms are inspected ASAP.
Ensure check out/vacated rooms are a priority.
Knowledge of hotel, facilities and events.
To ensure hotel, guest and associates are maintained in a safe and secure environment.

Qualifications:
Ability to maintain 4-Diamond level cleanliness standards
Ability to work with management on special projects
Strong attention to detail with a sense of urgency as required
Must be able to lift a minimum of 50 lbs
Must be able to push or pull a minimum of 75 lbs
Must be able to communicate via radio and phone as needed
Why You’ll Love Working Here

Be part of a close-knit, supportive resort team in a beautiful oceanfront setting

Growth and development opportunities within Omni Hotels & Resorts

Competitive pay and benefits

A culture that values respect, teamwork, and authentic hospitality

$1,500 retention bonus offered

If you’re passionate about delivering outstanding guest experiences and enjoy being the welcoming face of a world-class resort, we’d love to meet you!

Guest Room Attendant

Join our dedicated team at the beautiful Omni Hilton Head Oceanfront Resort and take pride in creating unforgettable guest experiences. As a Guest Room Attendant, you’ll help ensure each room is sparkling clean, welcoming, and comfortable, making every stay feel like a true getaway.

Responsibilities
Clean and prepare guest rooms to the highest standards of cleanliness and presentation

Replenish amenities and supplies thoughtfully, anticipating guest needs

Report any maintenance issues promptly to ensure a safe and comfortable environment

Maintain respectful and friendly communication with guests and team members

Uphold Omni’s commitment to excellence, attention to detail, and warm hospitality

A passion for providing outstanding guest service

Strong attention to detail and pride in your work

Ability to work efficiently and maintain high standards in a fast-paced environment

Team player with a positive attitude and excellent communication skills

Previous housekeeping experience is a plus but not required; we provide thorough training!

Qualifications & Requirements

Able to do the job well and follow instructions

Hotel experience is helpful

Speaking English and Spanish is a plus

Can read and understand simple instructions

Can talk and write basic messages clearly

Able to stand, walk, bend, and reach during work

Can lift up to 10 pounds

May work in some wet areas and around cleaning supplies

Moderate noise at times

Why You’ll Love Working Here

Be part of a close-knit, supportive resort team in a beautiful oceanfront setting

Growth and development opportunities within Omni Hotels & Resorts

Competitive pay and benefits

A culture that values respect, teamwork, and authentic hospitality

$1,500 retention bonus offered

If you’re energized by leading teams, delivering standout service, and working in an inspiring resort environment, we’d love to meet you!

Resort Massage Therapist

At Omni Hilton Head Oceanfront Resort, our Massage Therapists do more than deliver expert massage therapy and body treatments, they create memorable moments of relaxation and joy. From soothing stress away to sharing personalized self-care tips, you’ll help guests leave not only refreshed, but smiling. By keeping our spa running smoothly and providing a welcoming, serene environment, you’ll inspire repeat visits, boost guest satisfaction, and spark excitement around both treatments and retail at The Ocean Tides Spa.

Responsibilities
Deliver exceptional, high-quality treatments as part of the Spa therapy team, creating a relaxing and balanced experience for every guest. Ensure treatments start and end on time while following all procedures. Keep your treatment room fully stocked and organized, maintaining accurate inventory to prepare for each day. Provide guests with completed prescription forms after every service. Aim to achieve at least 10% in retail sales regularly by confidently sharing product and service benefits. Follow proper product usage to minimize waste and maintain a clean, welcoming environment by promptly setting up rooms and handling laundry.

Qualifications
Valid South Carolina Massage License required

Prior massage therapy experience preferred, but not required

Team-oriented, responsible, and dependable

High personal standards with a focus on excellent guest care and attention to detail

Eager to learn and grow professionally

Strong communication skills

Flexible and cooperative with availability including weekends and holidays

Why You’ll Love Working Here

Be part of a close-knit, supportive resort team in a beautiful oceanfront setting

Growth and development opportunities within Omni Hotels & Resorts

Competitive pay and benefits

A culture that values respect, teamwork, and authentic hospitality

$1,500 retention bonus offered

If you’re energized by leading teams, delivering standout service, and working in an inspiring resort environment, we’d love to meet you!

Outside Brands Assistant Retail Store Manager

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provide a positive selling experience for each customer, acknowledging, interacting with, and building relationships with customers, creating customer loyalty.
Work with each Store Manager at the Savannah, Hilton Head and Palmetto Bluff locations, and Director of Retail to achieve daily, weekly, monthly, and annual sales goals.
Will be responsible for opening and closing the store (to include disarming and arming the store)
Perform and supervise daily procedures
Maintain a tidy and organized entrance area.
Train and support new employees.
Monitor and maintain on-floor inventory and stock.
Adhere to loss prevention practices and report potential incidents to ensure shortage control and protect Company assets.
Processes point-of-sale transactions accurately, handling cash and providing change without error.
Stay up-to-date with current products and retail trends.
Adheres to all retail policies and procedures.
Maintain overall facilities cleanliness, dusting, sweeping, vacuuming, and scrubbing regularly.
Facilitate equipment rental process, partnering with SS.
Sell and enter reservations for Outside Brands programs.
Follow appropriate store opening and closing procedures.
Communicate with other team members and management as needed.
Anticipate guest needs, exceeds expectations, and adheres to the Outside Brands service standards.
Attend all retail team and all-staff meetings.
Support an environment of learning and trust by acting as a positive role model.
Adhere to all company policies and procedures as outlined in the Employee Handbook.

Requirements
High School diploma or equivalent plus a minimum of 5 years' experience in a retail leadership or related field. Some college preferred. Must speak fluent English.

Frequently standing up or moving within and outside the facility
Carrying or lifting items weighing up to 35lbs
Proficient PC computer skills
Communicating with customers, employees, and third parties
Use a keyboard to generate correspondence, reports, etc.
Handling objects, products, and computer equipment

Outside Brands Assistant Retail Store Manager

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provide a positive selling experience for each customer, acknowledging, interacting with, and building relationships with customers, creating customer loyalty.
Work with each Store Manager at the Savannah, Hilton Head and Palmetto Bluff locations, and Director of Retail to achieve daily, weekly, monthly, and annual sales goals.
Will be responsible for opening and closing the store (to include disarming and arming the store)
Perform and supervise daily procedures
Maintain a tidy and organized entrance area.
Train and support new employees.
Monitor and maintain on-floor inventory and stock.
Adhere to loss prevention practices and report potential incidents to ensure shortage control and protect Company assets.
Processes point-of-sale transactions accurately, handling cash and providing change without error.
Stay up-to-date with current products and retail trends.
Adheres to all retail policies and procedures.
Maintain overall facilities cleanliness, dusting, sweeping, vacuuming, and scrubbing regularly.
Facilitate equipment rental process, partnering with SS.
Sell and enter reservations for Outside Brands programs.
Follow appropriate store opening and closing procedures.
Communicate with other team members and management as needed.
Anticipate guest needs, exceeds expectations, and adheres to the Outside Brands service standards.
Attend all retail team and all-staff meetings.
Support an environment of learning and trust by acting as a positive role model.
Adhere to all company policies and procedures as outlined in the Employee Handbook.

Requirements
High School diploma or equivalent plus a minimum of 5 years' experience in a retail leadership or related field. Some college preferred. Must speak fluent English.

Frequently standing up or moving within and outside the facility
Carrying or lifting items weighing up to 35lbs
Proficient PC computer skills
Communicating with customers, employees, and third parties
Use a keyboard to generate correspondence, reports, etc.
Handling objects, products, and computer equipment