Visitor Services & Volunteer Coordinator

Job Title: Visitor Services & Volunteer Coordinator

Reports to: Programs & Marketing Director

Typical Schedule: Tuesday - Saturday, 9:00am - 5:00pm

Target Compensation: $45-50,000 annually (depending on qualifications). Health Insurance and Retirement Benefits are not included at this time. Note, this is a TERM (temporary) position for two years. The position may be extended, depending on the availability of funding.

To Apply: Please send resume, cover letter, and two references to Zachary Garrett at [email protected].

Job Summary:
The Visitor Services & Volunteer Coordinator will play a key role in developing and implementing visitor services excellence, venue rental organization, and revitalizing a volunteer program at the Morris Center for Lowcountry Heritage (MCLH).

Key Responsibilities:
Visitor Services
• Serve as primary point of contact for museum visitors at the front desk, greeting guests, scheduling volunteers for front desk coverage, conducting museum tours, and processing customer purchases. Track visitor numbers and monthly visitor reports.
• Support staff by maintaining public and internal schedules, coordinating logistics for museum events, facilitating programs, and contributing to marketing and outreach efforts.
• Perform administrative tasks such as answering phone calls, preparing meeting agendas, coordinating mailings and drafting correspondence.
• Attend community events to promote the MCLH.
Venue Rental
• Serve as the lead for all aspects of the MCLH Venue Rental program, create and optimize event rental SOPs, fielding inquiries, offering tours, managing contracts, and staffing events (with support from other staff as needed).
• Conduct venue rental market research to expand the program with the Programs & Marketing Director.
Outreach
• Promote, schedule, and coordinate 4th Grade Fuel the Mind field trips with local schools and school districts.
• Assist Programs & Marketing Director with various aspects of Fuel the Mind field trips as needed.

Volunteer Management:
• Revitalize and reorganize a volunteer program. Recruit, supervise, train, and provide leadership to volunteers/docents involved in visitor services, administration, and educational programming.
• Organize and implement active volunteer/docent training with the help of the Programs & Marketing Director.
• Manage volunteer schedules.
• Attend and participate in volunteer recruitment fairs.
• Honor volunteer contributions.

Key Requirements:
• Excellent organizational and project management skills.
• Highly motivated self-starter.
• Superior attention to detail.
• Bachelor's degree (preferred) in museum studies, history, art history, education, art, marketing, public administration, or a related field.
• Experience within a non-profit organization, museum, or cultural organization, preferred experience with coordinating volunteers, visitor services and coordinating and communicating scheduled events.
• Demonstrated ability to work collaboratively with diverse stakeholders.
• Effective communication and public speaking abilities.
• Computer and office administration skills (Microsoft Office, email, scheduling software, point-of-sale software)
• Flexibility to assist during evenings or weekends for programs/events, as needed.

Preferences: Spanish language proficiency strongly preferred.

Notes:
This is an in-person position, located at the MCLH, 10782 S. Jacob Smart Blvd, Ridgeland, SC 29936. For the first year, this position accrues 10 days of PTO/year and increases to 15 days of PTO the second year. The Morris Center for Lowcountry Heritage is closed during major
holidays. This position will have access to professional development opportunities, such as conference attendance, workshops & trainings, etc.
This position will answer to the Programs and Marketing Director. The MCLH is in a transitionary period, so we are seeking a candidate that is flexible and enthusiastic about being part of the development of this new chapter.

Start date is negotiable, with a target date of February 8, 2027.

Member Experience Manager

Job Title: Member Experience Manager
Reports to: Director of Marketing & Member Services
Workweek: Tuesday through Saturday and some evenings as scheduled
Schedule

Wexford is seeking an experienced hospitality professional to serve as Member Experience Manager, a highly visible, hands-on role focused on creating a welcoming, connected, and personalized experience for our members and guests.
Reporting to the Director of Marketing & Member Services, the Member Experience Manager will oversee new Member onboarding and engagement, WexConnect, Wexford Wellness, Member programming, guest speakers, and Realtor engagement while serving as an important day-to-day resource for Members. The position also supports Member communications, social media, website updates, event photography, and departmental projects.

This role is ideal for someone who combines the warmth and service orientation of an exceptional hospitality professional with the organization, initiative, and judgment of an experienced manager. The successful candidate will be comfortable both building relationships with Members and independently moving programs and projects from idea through execution.

This is a full-time, on-site position at Wexford on Hilton Head Island.
The position requires flexibility to work occasional evenings, weekends, and holidays based on Member programming and Club activities.

Compensation & Benefits
Compensation dependent on experience.
Wexford offers a competitive benefits package and the opportunity to grow professionally within a highly regarded private residential club environment.

Education and Experience Requirements:
Associate’s degree in Business Administration, Resort Management or Hospitality Management or related field and three (3) years hospitality experience is considered a plus.
Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

About Wexford
Wexford is a private residential club community on Hilton Head Island committed to providing an exceptional owner experience through its extensive array of amenities, industry-leading staff, and concierge-style service.

The Opportunity
Wexford is seeking an experienced hospitality professional to serve as Member Experience Manager, a highly visible, hands-on role focused on creating a welcoming, connected, and personalized experience for our members and guests.

Reporting to the Director of Marketing & Member Services, the Member Experience Manager will oversee new Member onboarding and engagement, WexConnect, Wexford Wellness, Member programming, guest speakers, and Realtor engagement while serving as an important day-to-day resource for Members. The position also supports Member communications, social media, website updates, event photography, and departmental projects.

This role is ideal for someone who combines the warmth and service orientation of an exceptional hospitality professional with the organization, initiative, and judgment of an experienced manager. The successful candidate will be comfortable both building relationships with Members and independently moving programs and projects from idea through execution.

Job Knowledge, Skills, and Abilities Required:
We are looking for someone who combines the polish and warmth of an exceptional hospitality professional with the organization, initiative, and follow-through of an experienced manager.

The ideal candidate will have:
Five or more years of progressively responsible experience in private clubs, luxury hospitality, resorts, Member or guest relations, concierge services, events, or a related field.
Private club or luxury resort/hospitality experience strongly preferred.
Bachelor's degree in Hospitality Management, Business, Communications, Marketing, Recreation, or a related field preferred.
Exceptional interpersonal and relationship-building skills.
A polished, professional presence and genuine enthusiasm for working directly with Members.
Demonstrated ability to independently manage programs and projects from planning through execution.
Excellent organization, attention to detail, and follow-through.
Strong written and verbal communication skills.
The ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
Sound judgment and discretion when working with Members and confidential information.
Strong problem-solving skills and the ability to anticipate needs.
Proficiency with Microsoft Office.
Experience with Clubessential, Jonas, or similar club management platforms preferred.
Familiarity with Canva, social media, email marketing, website content management, photography, or digital content creation is beneficial.
Knowledge of Hilton Head Island and the greater Lowcountry community is a plus.

Essential Job Function
Serves as a welcoming and knowledgeable Clubhouse concierge, greeting Members and guests, answering the general Clubhouse telephone, responding to Member requests, and coordinating follow-through as needed.
Manages the new Member onboarding and orientation experience, including Member records, orientations, photographs, welcome materials, internal introductions, and ongoing follow-up.
Coordinates the WexConnect Ambassador Program and new Member engagement opportunities.
Develops strong relationships with Members and helps connect them with Wexford amenities, programs, services, and other Members.
Plans, coordinates, and manages Wexford Wellness, guest speakers, educational programs, and other Member Experience initiatives.
Researches and recommends new programs, partnerships, and experiences based on Member interests and Club priorities.
Supports Wexford's Realtor engagement and education efforts, including Realtor relationships, tours, events, prospective Member experiences, resources, and records.
Supports the Director of Marketing & Member Services with website updates, social media, routine eBlasts, digital displays, and other Member communications.
Captures routine photography and content at Club programs and events and assists in maintaining Wexford's digital media library.
Attends select Member programs and Club events as a visible Member Services representative and assists with Member-facing needs.
Maintains accurate Member information, program records, departmental procedures, participation information, and other Member Services documentation.
Collaborates with all departments to coordinate Member programs, resolve Member needs, and support a consistent Club experience.
Independently manages assigned projects and provides research, coordination, and operational support to the Director of Marketing & Member Services.
Identifies opportunities to improve the Member experience and proactively recommends solutions and next steps.
Performs other related Member Services duties and special projects as assigned.
This position does not have any supervisory responsibility.
This position does have access to confidential information, including property owner files, email communications, annual budgets, and reports.

Physical Demands:
Must be able to sit for a prolonged period of time.
Must be able to lift and carry 25 lbs.
Must be able to stoop or kneel to access files.
Must be able to speak, write and read using fluent English.
Must be able to see the computer screen, paperwork, etc.

Cook I - Anson Point (Hourly +4% Commission)

Palmetto Bluff is nestled along the May River in the Lowcountry of South Carolina between Hilton Head Island and Savannah. As an award winning 20,000 acre development, the development encompasses a private member’s only club which includes a marina, restaurants, an equestrian center, a shooting club, a Jack Nicklaus Signature Golf Course, The Crossroads Reversable King Collins Golf Course, Anson Point Golf Course designed by Coore and Crenshaw, a lawn and racquet club, a community farm, and more. In addition, Palmetto Bluff has an extensive nature preserve, walking trails, retail shopping, art gallery, and a vibrant village, all which pay homage to the region’s rich heritage.

Job Summary:
Thank you for your interest in joining the team at Palmetto Bluff!

Come and express your culinary passions with us! Work in a farm to table environment and gain valuable industry knowledge and techniques that will elevate your skills. Be surrounded by a team of culinary professionals that will inspire you to reach the next level, so come level up at Palmetto Bluff!

The Cook I will provide and maintain high quality standards and procedures in preparing and serving food while keeping the kitchen clean, safe and a sanitary environment in which to work. This role will contribute to Palmetto Bluff by being an ambassador of the club and culinary department.

Benefits:
We offer excellent benefits, including an incredible employer contribution towards medical, dental, and vision coverage which begins on the 1st of the month following your date of hire! Other benefits include a 401(k) Plan, with an employer matching contribution, paid life & disability coverage, and more.

Essential Functions:
Major areas of responsibility/ management include, but are not limited to:

- Responsible for preparation of all restaurant foods, hot and cold, that meet specifications, guarantees and pays attention to detail with plate presentation.
- Maintain solid knowledge of all food products, sanitation standards, and all policies/ procedures and is able to skillfully apply culinary techniques.
- Working as a team and effectively communicating with management, chefs, and service staff in order to fulfill and address any issues or needs requested by guests and or employees.
- Ensuring requisitions are processed properly and placed in designated area, assist in lowering food cost and waste, properly label and date all products to ensure safekeeping and sanitation, read and expedite computer tickets for service, produce production list to ensure efficient execution of service, conduct inventory on a regular basis to ensure proper par levels and assist Chef, Assistant Chef, Cooks, Pantry workers, and Kitchen Helpers as needed in the execution of service.
- The guest experience revolves around the food appearance, quality and overall dining experience.

Qualifications:
- High school or equivalent education required.
- Minimum of 3 years’ cooking experience.
- Upscale or fine dining experience strongly preferred.
- Standalone restaurant experience.
- Culinary Degree from an accredited culinary program.
- Ability to communicate clearly and speak, read, write and understand English.

Physical Requirements:
- Most work tasks are performed indoors.
- Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
- Ability to physically handle knives, pots, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen or storeroom.
- Proper usage and handling of various kitchen machinery to include slicers, buffalo chopper, grinders, mixers, and other kitchen related equipment.
- Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices.
- Must be able to push and pull carts and equipment weighing up to 200 lbs occasionally.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Palmetto Bluff is proud to be an EEO Employer and participates in E-Verify.

Vacation Rental Home & Villa Inspector

You will serve on a team whose job is to help the guests of Palmetto Dunes Oceanfront Resort enjoy a memorable stay at the Resort in a home or villa that is clean, safe, and exceeds expectations. You will contribute to the success of the Resort helping to ensure the cleanliness and quality of all the resort rental units. By supporting our company's Noble Purpose, your top priority will be to "care about our guests, and the impact you make on their lives."

Essential Job Functions:
- You will help live out our company's Noble Purpose by ensuring that the cleanliness of the resorts home and villas exceed expectations.
- When interacting with each guest, leave them with a "WOW" story to tell about their experience.
- Share customer impact stories with your team in meetings and with management.
- Conduct regular inspections prior to guest and owner arrivals to ensure units are clean and ready, touch-up where needed.
- Check units WiFi and TV's are properly functioning.
- Conduct departure and vacant inspections.
- Report all safety issues and secure all locations for safety.
- Communicate unit status and/or issue with management.
- Perform light home maintenance (light bulbs, fix door hinges, etc)
- Ensure integrity of every rental unit, addressing issues in a timely manner.
- Assist with guest needs (WiFi/TV Issues, delivering requested items to unit)
- Oversee special projects as requested and/or needed by the Director of Property Management, Housekeeping Manager or General Maintenance Manager.
- Assist in the facilitation of the check-in and checkout communication process with the front desk.
- Help maintain up-to-date on an annual basis the evaluations of the rental units.
- Oversee special projects as requested and/or needed by the General Maintenance Manager.
- Meet outside contractors / vendors as needed.
- Must be able to multitask and handle a variety of projects as directed.
- Use of personal vehicle is mandatory.

Requirements
- Must be well organized, detail oriented, self-motivated and able to handle multiple tasks and meet appropriate deadlines.
- Learn quickly and retain knowledge in order to acquire skills and maintain technical competencies.
- Must have residential WiFi and TV knowledge of different providers
- Must be able to communicate orally with team members, co-workers, employees , contractors and guests in order to obtain and provide useful information.
- Must be able to be on your feet and climb stairs though out the day.
- Must have demonstrated knowledge of housekeeping and guest service.

EDUCATION/LICENSURE/CERTIFICATIONS
- Some general maintenance experience preferred.

WORK ENVIRONMENT
- Generally pleasant environment, continuing interruptions, and some stress in working to meet deadlines. Most work will be done outdoors requiring extended periods of walking and/or climbing stairs at times.

Visitor Services Associate

Join the team at the Coastal Discovery Museum, a Smithsonian Affiliate!
We’re seeking a part-time Visitor Services Associate (VSA) to provide exceptional guest service and create a welcoming experience for every visitor.

Location: Coastal Discovery Museum, Hilton Head Island, SC
Schedule: Saturdays: 8:30 am–5 pm and Sundays:10:30 am–5 pm, with some weekdays, (14 hours per week)
Salary: $15–$16/hour

What You’ll Do:
•Greet and assist visitors in person and by phone
•Manage reservations, process payments, and answer inquiries
•Support store sales and front desk volunteers
•Open and close the Discovery House and grounds following security procedures
•Learn and share details about our programs, tours, and memberships

Who You Are:
•Friendly, outgoing and enthusiastic about connecting visitors to the museum’s mission: inspiring people to care for the Lowcountry
•Experienced with customer service, reservations, and online sales
•Flexible, and a great team player

To Apply:
Send your cover letter, resume, and three references to [email protected] with "VSA" in the subject line.

About Us:
The Coastal Discovery Museum inspires people to care for the Lowcountry’s environment, history, art and culture. Located on the Historic Honey Horn grounds, the museum offer year-round exhibits, programs, tours, events and Farmers Market. Since moving to our Honey Horn location in 2007, we've welcomed over 1.5 million visitors!

Scent Stylist

Currently seeking an energetic, friendly, and motivated individual to join our team PART TIME as a Scent Stylist. The scent stylist will greet customers with a friendly smile and welcome them to enjoy a fun custom scent experience.

Primary Job Responsibilities:
Assist guests in fragrance exploration/blending and help educate through a fun and unique DIY experience.
Collaborate in a team environment that continuously brainstorms new processes to scale operations with the company’s growth.
Style merchandise displays and use POS for retail customers.
Exhibit a fast, fun, and friendly attitude toward job responsibilities, coworkers, and supervisors.
Trustworthy and dependable Ability to work quickly and efficiently.
Steadfast attention to detail.
Enjoy a fast-paced work environment.
Thrive in a teamwork environment Strong/honest communication.
Strong problem-solving skills.
Ability to work while standing 90% of the time.
Passion for small-business artisan products.
Self-starter and enjoy tasks that keep your hands busy.

Sea Love Candles and Company, LLC. is an equal opportunity employer.