Cook I - Anson Point (Hourly +4% Commission)

Palmetto Bluff is nestled along the May River in the Lowcountry of South Carolina between Hilton Head Island and Savannah. As an award winning 20,000 acre development, the development encompasses a private member’s only club which includes a marina, restaurants, an equestrian center, a shooting club, a Jack Nicklaus Signature Golf Course, The Crossroads Reversable King Collins Golf Course, Anson Point Golf Course designed by Coore and Crenshaw, a lawn and racquet club, a community farm, and more. In addition, Palmetto Bluff has an extensive nature preserve, walking trails, retail shopping, art gallery, and a vibrant village, all which pay homage to the region’s rich heritage.

Job Summary:
Thank you for your interest in joining the team at Palmetto Bluff!

Come and express your culinary passions with us! Work in a farm to table environment and gain valuable industry knowledge and techniques that will elevate your skills. Be surrounded by a team of culinary professionals that will inspire you to reach the next level, so come level up at Palmetto Bluff!

The Cook I will provide and maintain high quality standards and procedures in preparing and serving food while keeping the kitchen clean, safe and a sanitary environment in which to work. This role will contribute to Palmetto Bluff by being an ambassador of the club and culinary department.

Benefits:
We offer excellent benefits, including an incredible employer contribution towards medical, dental, and vision coverage which begins on the 1st of the month following your date of hire! Other benefits include a 401(k) Plan, with an employer matching contribution, paid life & disability coverage, and more.

Essential Functions:
Major areas of responsibility/ management include, but are not limited to:

- Responsible for preparation of all restaurant foods, hot and cold, that meet specifications, guarantees and pays attention to detail with plate presentation.
- Maintain solid knowledge of all food products, sanitation standards, and all policies/ procedures and is able to skillfully apply culinary techniques.
- Working as a team and effectively communicating with management, chefs, and service staff in order to fulfill and address any issues or needs requested by guests and or employees.
- Ensuring requisitions are processed properly and placed in designated area, assist in lowering food cost and waste, properly label and date all products to ensure safekeeping and sanitation, read and expedite computer tickets for service, produce production list to ensure efficient execution of service, conduct inventory on a regular basis to ensure proper par levels and assist Chef, Assistant Chef, Cooks, Pantry workers, and Kitchen Helpers as needed in the execution of service.
- The guest experience revolves around the food appearance, quality and overall dining experience.

Qualifications:
- High school or equivalent education required.
- Minimum of 3 years’ cooking experience.
- Upscale or fine dining experience strongly preferred.
- Standalone restaurant experience.
- Culinary Degree from an accredited culinary program.
- Ability to communicate clearly and speak, read, write and understand English.

Physical Requirements:
- Most work tasks are performed indoors.
- Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
- Ability to physically handle knives, pots, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen or storeroom.
- Proper usage and handling of various kitchen machinery to include slicers, buffalo chopper, grinders, mixers, and other kitchen related equipment.
- Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices.
- Must be able to push and pull carts and equipment weighing up to 200 lbs occasionally.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Palmetto Bluff is proud to be an EEO Employer and participates in E-Verify.

Chief Engineer

JOB SUMMARY

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Property Operations and Engineering Budgets

• Supervises Engineering in the absence of the Director of Engineering.

• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness, efficiency and safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies, standards and procedures.

• Manages department's controllable expenses to achieve or exceed budgeted goals.

• Select and order or purchase new equipment, supplies, and furnishings.

• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.

• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

Maintaining Property Standards

• Maintains accurate logs and records as required.

• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

Providing Exceptional Customer Service

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Managing Profitability

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.

Managing and Conducting Human Resources Activities

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviors.

• Supervises employee's ability to execute departmental and property emergency procedures.

• Reviews employee satisfaction results to identify and address employee problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety standards.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Ensures property policies are administered fairly and consistently.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Vacation Rental Home & Villa Inspector

You will serve on a team whose job is to help the guests of Palmetto Dunes Oceanfront Resort enjoy a memorable stay at the Resort in a home or villa that is clean, safe, and exceeds expectations. You will contribute to the success of the Resort helping to ensure the cleanliness and quality of all the resort rental units. By supporting our company's Noble Purpose, your top priority will be to "care about our guests, and the impact you make on their lives."

Essential Job Functions:
- You will help live out our company's Noble Purpose by ensuring that the cleanliness of the resorts home and villas exceed expectations.
- When interacting with each guest, leave them with a "WOW" story to tell about their experience.
- Share customer impact stories with your team in meetings and with management.
- Conduct regular inspections prior to guest and owner arrivals to ensure units are clean and ready, touch-up where needed.
- Check units WiFi and TV's are properly functioning.
- Conduct departure and vacant inspections.
- Report all safety issues and secure all locations for safety.
- Communicate unit status and/or issue with management.
- Perform light home maintenance (light bulbs, fix door hinges, etc)
- Ensure integrity of every rental unit, addressing issues in a timely manner.
- Assist with guest needs (WiFi/TV Issues, delivering requested items to unit)
- Oversee special projects as requested and/or needed by the Director of Property Management, Housekeeping Manager or General Maintenance Manager.
- Assist in the facilitation of the check-in and checkout communication process with the front desk.
- Help maintain up-to-date on an annual basis the evaluations of the rental units.
- Oversee special projects as requested and/or needed by the General Maintenance Manager.
- Meet outside contractors / vendors as needed.
- Must be able to multitask and handle a variety of projects as directed.
- Use of personal vehicle is mandatory.

Requirements
- Must be well organized, detail oriented, self-motivated and able to handle multiple tasks and meet appropriate deadlines.
- Learn quickly and retain knowledge in order to acquire skills and maintain technical competencies.
- Must have residential WiFi and TV knowledge of different providers
- Must be able to communicate orally with team members, co-workers, employees , contractors and guests in order to obtain and provide useful information.
- Must be able to be on your feet and climb stairs though out the day.
- Must have demonstrated knowledge of housekeeping and guest service.

EDUCATION/LICENSURE/CERTIFICATIONS
- Some general maintenance experience preferred.

WORK ENVIRONMENT
- Generally pleasant environment, continuing interruptions, and some stress in working to meet deadlines. Most work will be done outdoors requiring extended periods of walking and/or climbing stairs at times.

Guest Services Agent

At Palmetto Dunes Oceanfront Resort, we are committed to delivering exceptional experiences for our guests by embodying our mission, values, and customer service philosophy in every interaction. We are seeking a dedicated and professional Guest Services Associate to manage the check-in and check-out process at our world-class resort.
- Meet and greet people, and assist all guests with their needs in a professional manner.
- Ensure the integrity of every rental unit, addressing issues timely.
- Prepare check-in packets for all reservations. Assist reservations in making all reservations.
- Make sure that all monies are posted correctly. Assist manager with effective implementation of new policies and procedures as new employees join the company.
- Ensure the success of the check-in and checkout process through effective organization and communication.
- Perform special projects as requested and/or needed.

Requirements
- Must be well organized, detail oriented, self-motivated and able to handle multiple tasks and meet appropriate deadlines.
- Must have some front desk experience with good communication skills.
- Must be able to proficiently operate computer software, Microsoft Word, Excel, Microsoft Outlook and be able to navigate the internet.
- Must have strong analytical ability to better serve our guests as issues arise.
- Must have demonstrated knowledge of front desk operations/reservations and guest service skills and general knowledge of housekeeping processes.
- Weekend availability

Engineer IV

POSITION SUMMARY

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display thorough knowledge of building systems, emergency response, and building documentation including reading standard blue prints and electrical schematics concerning plumbing and HVAC. Display advanced engineering operations skills and general mechanical ability. Display professional journeyman level expertise in at least three of the following areas with basic skills in the remaining: air conditioning and refrigeration, electrical, plumbing, carpentry and finish skills, mechanical, general building management, pneumatic/electronic systems and controls, and/or energy conservation. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Perform routine inspections of the entire property, noting safety hazards, lack of illumination, down equipment (such as ice makers, fans, extractors, pumps), and take immediate corrective action. Inspect and repair all mechanical equipment including, but not limited to: appliances, HVAC, electrical and plumbing components, diagnose and repair of boilers, pumps and related components. Use the Lockout/Tagout system before performing any maintenance work. Display thorough knowledge of maintenance contracts and vendors. Display advanced knowledge of engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineers I, II, and III) as necessary and supervise work in progress and act in a supervisory role in the absence of supervisors and/or management. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Certificate in two-year technical diploma program for HVAC/refrigeration.

Related Work Experience: Extensive experience and training in general maintenance (advanced repairs), electrical or refrigeration,

exterior and interior surface preparation and painting.

At least 2 years of hotel engineering/maintenance experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: Valid Driver’s License

License or certification in refrigeration or electrical
(earned, or currently working towards receiving)

Universal Chlorofluorocarbon (CFC) certification

Must meet applicable state and federal certification and/or licensing requirements.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Front Desk Agent

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.