Houseman

At Omni Hilton Head Oceanfront Resort, we believe exceptional guest experiences begin with a clean, comfortable, and welcoming environment. As a Houseman, you play an essential support role within the housekeeping team by maintaining public spaces, assisting room attendants, and ensuring supplies and linens are readily available to deliver the high standards of cleanliness and service our guests expect.

This position is ideal for a dependable, service-oriented individual who enjoys working in a fast-paced resort environment and takes pride in teamwork and attention to detail.

Key Responsibilities:

Maintain cleanliness and presentation of public areas, corridors, service areas, and guest floors

Deliver linens, towels, and housekeeping supplies to room attendants and storage areas as needed

Assist with trash removal, recycling, and general housekeeping support duties

Respond promptly to guest and team member requests in a courteous and professional manner

Support deep cleaning projects and special assignments as directed by leadership

Follow all safety, sanitation, and Omni brand standards to ensure a clean and secure environment
Qualifications

Previous housekeeping, hotel, or janitorial experience preferred but not required

Ability to lift, push, and carry up to 50 pounds and remain active throughout the shift

Strong reliability, teamwork, and time-management skills

Flexible availability, including weekends and holidays

Commitment to providing genuine hospitality and excellent service

Why You’ll Love Working Here

Be part of a close-knit, supportive resort team in a beautiful oceanfront setting

Growth and development opportunities within Omni Hotels & Resorts

Competitive pay and benefits

A culture that values respect, teamwork, and authentic hospitality

$1,500 retention bonus offered

If you’re energized by leading teams, delivering standout service, and working in an inspiring resort environment, we’d love to meet you!

Housekeeping Supervisor

Nestled on the stunning shores of Hilton Head Island, South Carolina, the Omni Hilton Head Oceanfront Resort is seeking a dedicated Housekeeping Supervisor. In this key role, you will ensure that guest rooms, public spaces, back-of-house areas, and service landings are impeccably cleaned and maintained, consistently meeting Omni’s prestigious four-star, four-diamond standards. Your leadership will play a vital part in delivering the exceptional quality and comfort our guests expect from a luxury resort.

Responsibilities
Inspect the cleaning and servicing of guestrooms and public areas
Assign special projects as directed by the Director of Housekeeping.
Report any needed repairs or discrepancies of guest rooms.
Ensure that all Guest Room Attendants have appropriate supplies and linens.
Assist in the cleaning of guest rooms when necessary.
Assist in processing AM and PM room status reports.
Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
Ensure that linen closets on guest room floors are completely stocked.
Maintain supply cage stock, neat and clean at all times.
Must have all guest rooms punched in via the phone after completion.
Ensure VIP rooms are inspected ASAP.
Ensure check out/vacated rooms are a priority.
Knowledge of hotel, facilities and events.
To ensure hotel, guest and associates are maintained in a safe and secure environment.

Qualifications:
Ability to maintain 4-Diamond level cleanliness standards
Ability to work with management on special projects
Strong attention to detail with a sense of urgency as required
Must be able to lift a minimum of 50 lbs
Must be able to push or pull a minimum of 75 lbs
Must be able to communicate via radio and phone as needed
Why You’ll Love Working Here

Be part of a close-knit, supportive resort team in a beautiful oceanfront setting

Growth and development opportunities within Omni Hotels & Resorts

Competitive pay and benefits

A culture that values respect, teamwork, and authentic hospitality

$1,500 retention bonus offered

If you’re passionate about delivering outstanding guest experiences and enjoy being the welcoming face of a world-class resort, we’d love to meet you!

Guest Room Attendant

Join our dedicated team at the beautiful Omni Hilton Head Oceanfront Resort and take pride in creating unforgettable guest experiences. As a Guest Room Attendant, you’ll help ensure each room is sparkling clean, welcoming, and comfortable, making every stay feel like a true getaway.

Responsibilities
Clean and prepare guest rooms to the highest standards of cleanliness and presentation

Replenish amenities and supplies thoughtfully, anticipating guest needs

Report any maintenance issues promptly to ensure a safe and comfortable environment

Maintain respectful and friendly communication with guests and team members

Uphold Omni’s commitment to excellence, attention to detail, and warm hospitality

A passion for providing outstanding guest service

Strong attention to detail and pride in your work

Ability to work efficiently and maintain high standards in a fast-paced environment

Team player with a positive attitude and excellent communication skills

Previous housekeeping experience is a plus but not required; we provide thorough training!

Qualifications & Requirements

Able to do the job well and follow instructions

Hotel experience is helpful

Speaking English and Spanish is a plus

Can read and understand simple instructions

Can talk and write basic messages clearly

Able to stand, walk, bend, and reach during work

Can lift up to 10 pounds

May work in some wet areas and around cleaning supplies

Moderate noise at times

Why You’ll Love Working Here

Be part of a close-knit, supportive resort team in a beautiful oceanfront setting

Growth and development opportunities within Omni Hotels & Resorts

Competitive pay and benefits

A culture that values respect, teamwork, and authentic hospitality

$1,500 retention bonus offered

If you’re energized by leading teams, delivering standout service, and working in an inspiring resort environment, we’d love to meet you!

Resort Massage Therapist

At Omni Hilton Head Oceanfront Resort, our Massage Therapists do more than deliver expert massage therapy and body treatments, they create memorable moments of relaxation and joy. From soothing stress away to sharing personalized self-care tips, you’ll help guests leave not only refreshed, but smiling. By keeping our spa running smoothly and providing a welcoming, serene environment, you’ll inspire repeat visits, boost guest satisfaction, and spark excitement around both treatments and retail at The Ocean Tides Spa.

Responsibilities
Deliver exceptional, high-quality treatments as part of the Spa therapy team, creating a relaxing and balanced experience for every guest. Ensure treatments start and end on time while following all procedures. Keep your treatment room fully stocked and organized, maintaining accurate inventory to prepare for each day. Provide guests with completed prescription forms after every service. Aim to achieve at least 10% in retail sales regularly by confidently sharing product and service benefits. Follow proper product usage to minimize waste and maintain a clean, welcoming environment by promptly setting up rooms and handling laundry.

Qualifications
Valid South Carolina Massage License required

Prior massage therapy experience preferred, but not required

Team-oriented, responsible, and dependable

High personal standards with a focus on excellent guest care and attention to detail

Eager to learn and grow professionally

Strong communication skills

Flexible and cooperative with availability including weekends and holidays

Why You’ll Love Working Here

Be part of a close-knit, supportive resort team in a beautiful oceanfront setting

Growth and development opportunities within Omni Hotels & Resorts

Competitive pay and benefits

A culture that values respect, teamwork, and authentic hospitality

$1,500 retention bonus offered

If you’re energized by leading teams, delivering standout service, and working in an inspiring resort environment, we’d love to meet you!

Production Cook

At Omni Hilton Head Oceanfront Resort, we are committed to delivering exceptional culinary experiences that reflect our culture of genuine hospitality, teamwork, and excellence. As a Production Cook, you will play a vital role in supporting our culinary team by preparing high-quality ingredients, executing recipes with consistency, and ensuring every dish meets Omni’s standards for presentation, flavor, and food safety.

This position is ideal for a passionate culinary professional who thrives in a fast-paced, collaborative environment and takes pride in contributing to memorable dining experiences for our guests.

Responsibilities
Prepare all items on prep list following standard procedure or otherwise told by supervisor.
Maintain high quality at all times. Inspect all food products for quality when working on prep list and service line.
Check portion control, weights and counts prior to function.
Fire all food for service and to serve on the line.
Maintain/check cooking times and temperatures.
Follow all storage procedures when taking food out of walk-in and when returning food to walk-in.
Maintain cleanliness of work area at all times.
Keep walk-in, prep area and equipment up to Health Department standards at all times.
Support procedures for food & beverage portion and waste controls.
Maintains all coolers and freezers, prep area and equipment up to State of South Carolina Health Department codes at all times.
Performs other duties as assigned to meet business needs.
Perform any other duties as assigned by the Supervisor/Manager.

Why You’ll Love Working Here

Be part of a close-knit, supportive resort team in a beautiful oceanfront setting

Growth and development opportunities within Omni Hotels & Resorts

Competitive pay and benefits

A culture that values respect, teamwork, and authentic hospitality

$1,500 retention bonus offered

If you’re energized by leading teams, delivering standout service, and working in an inspiring resort environment, we’d love to meet you.

Banquet Set Up

Our jobs aren’t just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Rooms Controller

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Event Specialist

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Massage Therapist

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: State or Regional Massage License

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Engineer II

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent and vocational or technical background.

Related Work Experience: Experience in general maintenance, exterior and interior surface preparation, and painting.

At least 2 years of hotel engineering/maintenance experience.

Supervisory Experience: No supervisory experience.

License or Certification: Valid Driver’s License

REQUIRED QUALIFICATIONS

Universal Chlorofluorocarbon (CFC) Certification

Must meet applicable state and federal certification and/or licensing requirements.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.