Customer Service Specialist

This position involves working with our customers in a variety of activities to meet their needs. Those activities include:

- Developing a comprehensive knowledge of the store's products and offerings
- Ringing transactions
- Making coffee and tea drinks
- Gathering bakery and Bullpen (sandwich and salad items)
- Maintaining a clean and safe environment

The desired candidate has some retail and /or food service experience, enjoys working with customers, is detail oriented, responsible and dependable, and is interested in continually learning about the store, its suppliers, products, and customers.

Compensation and benefits are competitive.

Apply to: [email protected]

Bartender

Bartender

SUMMARY

The Bartender position will require you to interact one on one with the guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. You will be responsible for maintaining an issued cash bank throughout your shift. You will also be actively marketing yourself and the establishment through various social media outreach and staff outings. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs
Exhibiting proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages, and any menu items offered while maintaining the cleanliness and appearance of the bar
Anticipating the guests’ needs and responding appropriately with a sense of urgency
Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department.
Working as a team and effectively communicating with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and/or other Associates.
QUALIFICATIONS

3 years restaurant experience and/or 2 years’ experience bartending in a similar establishment. Must have extensive knowledge of Spirits, Wine and Food
Must possess good attitude, attention to detail, and ability to work under pressure
Excellent customer service skills and a Positive attitude are required
Ability to read and write in English proficiently
Must have basic math skills and be able to use a calculator
Must be 21 years of age and possess Tips and Food Handlers cards
PHYSICAL REQUIREMENTS

Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware. Up to 50 lbs. Must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Server

At Montage, It’s All Because of YOU!

Server

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Your Journey

Ensure food and beverages are being served in a professional and timely manner

Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.

Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.

Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.

Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.

Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.

Adhere to all cleaning and safety standards

Attend daily pre-shift meeting

Consistently follow the food & beverage sequence of service with the utmost attention to detail

Deliver on guests’ expectations and have the desire to create WOW moments

Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

About You

You are passionate about spirits, wine, and food

You are personable and love engaging with guests

You are open to learning, developing, and growing both yourself, personally, and helping others do the same

You are trustworthy and have integrity

Must Haves

Ability to work a flexible schedule, including weekends and holidays

Ability to collaborate in a team environment

Basic communication skills

One year minimum of experience in food and beverage operations, a plus

Prior micros or other systems experience, a plus

Luxury hotel experience, a plus

You Will Enjoy

Free meals

Free uniforms and cleaning

Ongoing community outreach events

Hotel discounts

Associates’ events throughout the year

Healthcare benefits

401k retirement plan with company matching

Physical Requirements

Ability to stand and exercise mobility for extended periods of time during your scheduled shift

Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis

At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

Reservations Agent

SUMMARY

The Reservation Sales Agent's primary responsibility is to capture as many reservations for the resort as possible. The individual would be responsible for educating and speaking with guests about their needs and desires for their visit. The ideal candidate must be well-spoken, self-motivated, sales-minded, customer-focused and detail-oriented with a high degree of computer literacy, with a willingness to learn new processes, and the ability to merge into a dynamic work environment.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

Assist guests by selling future room and home reservations
Act as a story teller and educator to describe the resort to guests
Work in a high paced environment
Ability to multi-task between phone, computer and conversation with guest with high attention to detail
Answer telephone calls and emails in a prescribed and professional manner
Assist customers with questions regarding their existing reservations
Deliver the highest standard of service to all customers
Efficiently manage daily correspondences and operational tasks to exceed customer expectations
Promptly follow up with guest inquiry leads for second chance bookings
Display effective computer literacy and be familiar with MS Office software (Outlook, Word, Excel).  NAVIS/REVINATE Certification, Applications & Software knowledge a plus.
Possess a positive and upbeat attitude at all times
Professional customer service nature with a desire to exceed
Exceptional verbal and written communication skills
Desire to be part of high growth, fast paced business     
QUALIFICATIONS

High school Diploma or equivalent required
Minimum of two (2) years’ experience in a reservation or hospitality industry  
Previous experience working in an upscale hotel preferred
Excellent telephone etiquette and verbal and written communication skills required
Knowledge of Microsoft Office products such as Word, Excel, and Outlook required
NAVIS Certification is a plus
PHYSICAL REQUIREMENTS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 8 hours a day. Walking and standing are occasionally required. Must be able to lift up to 15 lbs. on a regular and continuing basis. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

Spa Concierge

SUMMARY

The Spa Concierge will provide spa guests with exceptional service when checking into or out of the Spa and/or making Spa reservations, in addition to promoting the retail outlets and increasing retail revenues. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Major areas of responsibility/ management include, but are not limited to:

Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa.
Provide services to guests in a timely, courteous and proficient manner.
Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa.
QUALIFICATIONS

High school or equivalent education required
Minimum 2 -3 years of customer service experience in a hotel or Spa environment
Working knowledge of spa services and products
Possess basic math skills and have the ability to accurately handle billing
Ability to communicate clearly and speak, read, write and understand English eloquently
Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur
PREFERRED

Prior spa front desk/concierge experience
Luxury hotel experience strongly preferred
Bachelor’s Degree
PHYSICAL REQUIREMENTS

Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Concierge

SUMMARY

The Concierge is responsible for ensuring a wonderful guest experience through excellent customer service. This position plays an integral role in the guest’s stay as the Concierge is often one of the first individuals that a guest interacts with.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

Greeting guests with friendly and sincere welcome
Providing information and assistance to guests regarding city and hotel attractions or points of interest
Booking reservations for guests both within the resort and at outside facilities
Properly logging guests requests and performing follow up with guests
Familiarizing oneself with each day’s arrival and group activities
Maintaining communication with Reception and other departments regarding guest activity or special needs as necessary
Ensuring any incoming and outgoing packages are logged and delivered appropriately
Monitoring and scheduling Hotel Driver and booking guest transportation with Hotel’s contracted vendor

QUALIFICATIONS

College degree preferred
Minimum of two years’ experience in an upscale hotel preferred
Minimum of two years’ experience in customer service
Excellent telephone etiquette
Exceptional guest recovery skills
Excellent organizational and time management skills
Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
Must possess a positive attitude
Must be willing to participate in a learning environment
Must integrate company values throughout all interactions
Must be able to quickly and effectively adapt to using new software products
Must be dependable and available to work within the hotel on weekends, nights and/or holidays based on business demands

PHYSICAL REQUIREMENTS

Must be able to stand for an extended period of time, approximately six hours. Must be able to bend, stoop, squat, and stretch to fulfill tasks. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Baking and Pastry Instructor

ESSENTIAL FUNCTIONS:
Instructional Development
1.Evaluate Courses in the Culinary, Hospitality and Baking and Pastry Arts curriculum in relation to the requirements for degree completion.
2.Work with the Dean of Culinary and Hospitality to plan new and existing programs and courses.
3.Assist with the development and refinement of the Culinary, Baking and Pastry and Hospitality curriculum.

Teaching Performance
1.Teach courses as assigned and in accordance with the established syllabi.
2.Provide high quality instruction for students in the Culinary and Hospitality Division using varied instructional delivery techniques.
3.Evaluate the accomplishments of students on a regular basis.
4.Participate in the Faculty Performance Management System.
5.Achieve at least 3.5 on student evaluations and satisfactory peer/supervisory evaluations.

Student Advisement
1.Advise and maintain records of assigned student advisees in accordance with Division policies and procedures.
2.Provide effective academic advisement for students enrolled in any Culinary, Baking and Pastry or Hospitality Program.
3.Maintain office hours as required and needed by students, faculty and advisees.
4.Work with Student Services Division in the selection, recruitment, admission and retention of students and cooperate with this Division to utilize counseling services.

College and/or Community Service
1.Assist Dean of Culinary and Hospitality in activities related to compliance with program specific accreditation.
2.Actively participate in activities to select, recruit, admit and retain students.
3.Maintain contacts with appropriate professional and community organizations/individuals in the College service area.
4.Serve actively on College committees.
5.Participate in Division meetings as assigned.
6.Participate in marketing activities for the Culinary, Baking and Pastry and Hospitality Programs.
7.Work Cooperatively with the other Division faculty members and College departments to meet the educational needs of students.

Instructional Management
1.Maintain proper and effective use of all physical facilities and supplies within the college.
2.Prepare reports in cooperation with the Division Dean for input into planning/reporting system.
3.Insure communication of policies, procedures and campus information to all Division students.
4.Develop and administer student regulations within the Program and Division in a fair and equitable manner.
5.Perform additional duties as assigned by the Division Dean.
6.Performs all other related duties as may be assigned.

Professional Development
1.Represent the Division and College by participating in community and professional activities.
2.Participate in professional continuing education opportunities and professional meetings.
3.Maintain a current awareness of educational innovations and trends appropriate to Culinary and Hospitality education.
4.Maintain professional licensure as per the requirements of the State
Minimum and Additional Requirements:
Associate's Degree in Baking and Pastry Arts and/or Culinary Arts from a nationally/regionally accredited college or university, with five (5) years of documented/verifiable paid work experience within the past seven (7) years in the culinary or baking and pastry field, with at least one year management experience. Must be ServSafe manager certified. A Bachelor’s Degree from a nationally accredited college/university in a related field of study is preferred or must be able to be obtained.
Additional Comments:
The Technical College of the Lowcountry seeks to be the first choice for higher education in South Carolina’s Low Country Region. The college is a public, open door, two-year comprehensive College of higher education. The College is dedicated to serving the diverse educational, workforce development, and personal enrichment needs of the rural counties of Beaufort, Colleton, Hampton, and Jasper. In an atmosphere of shared values, the College encourages creativity, innovation, and resourcefulness among its students, faculty, staff, and administrators. South Carolina is making our Veterans a priority for employment in state agencies and institutions.

The Technical College of the Lowcountry is committed to a policy of equal opportunity for all qualified applicants for admissions or employment without regard to sex, race/color, religion, national origin, age, disability, service in the uniformed services (as defined by state and federal law), veteran status, political affiliation or belief, marital or family status, pregnancy, childbirth, or related medical conditions, including but not limited to, lactation, genetic information, genetic identity, gender expression, or sexual orientation.

SALARY
Depends on Qualifications
LOCATION
Beaufort County, SC

JOB TYPE
FTE - Full-Time

JOB NUMBER
171614

Line Cook/Roundsman

JOB TYPE: Full-Time

SALARY/BENEFITS:

Salary is open and commensurate with qualifications and experience.

The club offers an excellent employee benefits package including:

Full-Time:

Employer sponsored medical, dental, vision & life insurance
401K match plan
Retention Bonus for every year worked starting at $500
Paid Time Off
Paid Holidays
Paid Life Insurance
Free lunch meal while working
Golf privileges (on select days) and Pro Shop discounts
Other Perks:

Experience Expert Recognition Program
Employee Celebrations
Referral Bonus
Service Awards
Join Our Esteemed Team at Berkeley Hall Club!

At Berkeley Hall Club, we pride ourselves on providing exceptional service in a refined atmosphere. If you have a passion for hospitality and an appreciation for the finer things in life, we invite you to apply to become a part of our distinguished team.

Why Join Us?

Exclusive Environment: Work in a premier setting that values tradition and excellence.
Passion for Golf: Immerse yourself in a community that shares your enthusiasm for the game.
Career Growth: Opportunities for professional development and advancement within the club.
If you’re ready to bring your skills and passion to Berkeley Hall Club, we’d love to hear from you! Apply today and help us continue to create memorable experiences for our members and guests.

Front Desk/Concierge (Part-time)

What You’ll Be Doing:

As our Front Desk Concierge, you’ll be the friendly face (or voice!) of the Club, creating amazing experiences for our members and their guests. You’ll wear many hats—from answering phones to ensuring cottages are picture-perfect. Here’s a sneak peek at your daily duties:

Golf Cottage Guru: Help manage the Golf Cottage Rental Program and ensure cottages are in top-notch shape.
Event Support Superstar: Assist in getting members excited for social events and help with communication and marketing efforts.
Reservation Rockstar: Take reservations for everything from cottages to River Park activities, dining, and special events.
Customer Service Champion: Help members with dining, transportation, and local reservations, whatever they need to make their day special.
Behind-the-Scenes Helper: Assist with club mail, faxes, packages, and always be in-the-know about daily activities and events.
Phone Etiquette Pro: Greet callers with a smile and provide top-tier customer service, ensuring every call is answered promptly and accurately.
Bonus Responsibilities:
Occasionally inspecting public areas and rental cottages for perfection.
Run the night audit and help with any maintenance issues that pop up.
Works with Housekeeping organizing the cleaning of all golf cottages

EDUCATION AND EXPERIENCE:
A high school diploma (or equivalent).
Attention to detail and a passion for perfection.
Intermediate computer skills—if you can rock MS Word, Outlook, and Excel, you're golden.
Strong communication skills, both verbal and written.
Excellent customer service skills—every member and guest is VIP!

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change; e.g., emergencies, rush jobs, changes in personnel, workload, technological developments, etc.

JOB TYPE: Part-time 16-24 hours/ week

PAY: Salary is open and commensurate with qualifications and experience.

BENEFITS:

Part-Time:

Retention Bonus for every year worked starting at $250

401K match plan

Free lunch meal while working

Golf privileges (on select days) and Pro Shop discounts

Other Perks:

Referral Bonus

Experience Expert Recognition Program

Service Awards

Employee Celebrations

Join Our Esteemed Team at Berkeley Hall Club!

At Berkeley Hall Club, we pride ourselves on providing exceptional service in a refined atmosphere. If you have a passion for hospitality and an appreciation for the finer things in life, we invite you to apply to become a part of our distinguished team.

Why Join Us?

Exclusive Environment: Work in a premier setting that values tradition and excellence.
Passion for Golf: Immerse yourself in a community that shares your enthusiasm for the game.
Career Growth: Opportunities for professional development and advancement within the club.
If you’re ready to bring your skills and passion to Berkeley Hall Club, we’d love to hear from you! Apply today and help us continue to create memorable experiences for our members and guests.

Plant Nursery Retail Associate

We are looking for enthusiastic and energetic team members to join Sunshine!

Retail experience & excellent people skills required. Plant knowledge a plus, but not required! Great pay based on experience. We will teach you everything you need to know. Position is outdoors- must be able to handle most weather conditions. Duties include sales, service, unloading trucks & watering of plants. Lifting up to 50 lbs required. Weekends required. Must be computer literate.

Opportunity for advancement for the right person!

Please email a resume to [email protected] or stop by Sunshine Nursery and fill out an application. We are located at 38 Plantation Park Drive in Bluffton; across the street from Belfair. We look forward to meeting you!