Principal Planner

What You Will Do
- Provide day-to-day project leadership
- Implement Town Council goals and the Town’s Strategic Plan while acting as Project Manager
- Implement Comprehensive Plan and drafts updates; participate in neighborhood planning efforts with the public
- Draft RFP’s, review consultant proposals, prepare contracts, maintain documentation and administer contracts
- Evaluate land development applications and documents; develop trend scenarios for future impacts on transportation systems/facilities
- Write and coordinate implementation of Town policies
- Establish on-going relationships with Town staff, the news media, the general public, and community, state, and national organizations

Qualifications
- Bachelor’s degree and six (6) years of related experience, or an equivalent combination of education and experience
- Valid Driver’s license
- Strong ability to handle multiple tasks, analyze facts, and develop solutions.
- Excellent communication and customer service skills

What We Offer
- A supportive environment where your skills and contributions are valued
- A comprehensive benefits package that includes health, dental, vision, life insurance, short and long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, a healthcare reimbursement arrangement, and a generous matching 401(k) plan
- Relocation assistance is available

Why Work with Us?
- Impactful Work: Be at the forefront of projects that significantly enhance our community's infrastructure and quality of life
- Collaborative Environment: Work with a talented team of dedicated professionals committed to innovation and excellence
- Excellent Benefits: Enjoy a comprehensive benefits package that supports your well-being and professional growth
- Community-Centric Focus: Engage with community members and stakeholders to ensure projects meet the needs and expectations of our residents

Join us in making Hilton Head Island an even better place to live, work, and play!

The Town of Hilton Head Island is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position will remain open until filled.

Pay Range: $79,300 - $88,800 per year

Field Service Representative

Join our team at Palmetto Dunes Oceanfront Resort, where you will ensure that every home and villa is impeccably clean, safe, and ready to exceed guest expectations. Your role will involve performing inspections, light maintenance, and guest support, all while contributing to a memorable experience and upholding our commitment to exceptional guest care.
ESSENTIAL JOB FUNCTIONS
You will help live out our company's Noble Purpose by ensuring that the cleanliness of the resorts home and villas exceed expectations.
When interacting with each guest, leave them with a "WOW" story to tell about their experience.
Share customer impact stories with your team in meetings and with management.
Conduct regular inspections prior to guest and owner arrivals to ensure units are clean and ready, touch-up where needed.
Check units WiFi and TV's are properly functioning.
Conduct departure and vacant inspections.
Report all safety issues and secure all locations for safety.
Communicate unit status and/or issue with management.
Perform light home maintenance (light bulbs, fix door hinges, etc)
Ensure integrity of every rental unit, addressing issues in a timely manner.
Assist with guest needs (WiFi/TV Issues, delivering requested items to unit)
Oversee special projects as requested and/or needed by the Director of Property Management, Housekeeping Manager or General Maintenance Manager.
Perform other duties as assigned.
Ensure the integrity of every rental unit, addressing issues in a timely manner.
Assist in the facilitation of the check-in and checkout communication process with the front desk.
Help maintain up-to-date on an annual basis the evaluations of the rental units.
Perform basic maintenance requests as needed.
Oversee special projects as requested and/or needed by the General Maintenance Manager.
Meet outside contractors / vendors as needed.
Must be able to multitask and handle a variety of projects as directed.
Use of personal vehicle is mandatory.
GENERAL QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILLS
Must be well organized, detail oriented, self-motivated and able to handle multiple tasks and meet appropriate deadlines.
Learn quickly and retain knowledge in order to acquire skills and maintain technical competencies.
Must have residential WiFi and TV knowledge of different providers
Must be able to communicate orally with team members, co-workers, employees, contractors and guests in order to obtain and provide useful information.
Must be able to be on your feet and climb stairs though out the day.
Must have demonstrated knowledge of housekeeping and guest service.
BENEFITS
Medical/Dental/Vision Insurance
401k
Paid Time Off
Food & Beverage and Retail Discounts
Free Golf, Tennis, Pickleball, Kayaking, Bicycle Rentals

Senior Golf Course Mechanic

This position is responsible for repair and maintenance of all golf course equipment in a proper and timely manner.

ESSENTIAL JOB FUNCTIONS

Maintain the maintenance facility, inside and out, in a clean and safe condition for an efficient and safe work environment for mechanics and all staff so as to meet OSHA, DHEC, and Town of Hilton Head Fire Department
Order parts and materials needed to repair equipment in accordance with financial procedures dictated by the Manager, Equipment Maintenance.
Ensure that all reels are sharpened and properly maintained as directed by the Equipment Maintenance Supervisor.
Schedule work load in a priority manner of importance. Priority will be decided with Golf Course Superintendent, along with the Manager of Equipment Maintenance.
Record and document all work performed on equipment in an orderly arrangement so as to be able to file in a filing system.
Be responsible for inventory of parts, tools and materials used within the golf maintenance shop facility.
Maintain gas and fuel tanks.
Ensure that equipment maintenance is provided on weekends and holidays.
Ensure that all safety devices are in place and in operation.
Responsible for small engine repair: flymo and weedeaters.
Work whatever hours are necessary to properly maintain equipment for every-day tasks.

Golf Course Irrigation Technician

Maintain proper irrigation on all grounds; operate and care for golf course maintenance equipment; maintain golf course grounds.

ESSENTIAL JOB FUNCTIONS

Designs, implements, and maintains mechanical and electrical components of complex irrigation system (Toro).
Repairs equipment associated with irrigation.
Performs preventive maintenance on all equipment associated with irrigation.
Maintains records on all equipment maintenance associated with irrigation.
Maintains inventory of parts needed for irrigation equipment.
Irrigates all grounds as needed.
Performs special projects and additional duties as assigned.
Conducts all work in compliance with OSHA standards, guidelines, personal protective equipment etc.
Complies with all Resort policies and procedures.
Operates and maintains golf course equipment when necessary.
Follows all state and local safety and environmental standards.
Other duties as directed.

REQUIREMENTS

Extensive knowledge of turf, soil, fertilizers, pesticides, golf course equipment and irrigation technology.
Possess strong communication, problem solving, and organizational skills.
Ability to work flexible schedule and long hours when necessary.
Keen attention to detail and strong sense of urgency.
Proven work experience as an irrigation tech.
Knowledge of irrigation and electrical timer systems.

Merchandise Sales Associate

This position is responsible for the overall guest experience as it relates to time spent in the Retail Pro Shop, while supporting the activities of the Merchandise Manager.

Deliver exceptional customer service by providing personalized assistance and building strong customer relationships on the sales floor
Keep professional attitude and appearance, striving for complete customer satisfaction
Drive sales through effective product knowledge, suggestive selling, and upselling techniques.
Maintain a visually appealing and organized sales floor by creating engaging product displays.
Manage inventory levels and ensure proper stockroom organization.
Process merchandise deliveries, ensuring proper labeling and tagging.
Maintain a clean and orderly shop environment through constant inspection.
Protect products through loss prevention measures.
Identify space needed for new collections or outgoing merchandise
Demonstrate strong product knowledge
Provide support across all three Pro Shops (Robert Trent Jones, George Fazio, and Arthur Hills).
Perform additional duties as assigned to support the overall team and store operations.

Requirements

Proven sales experience in a retail environment preferred.
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
Attention to detail and organizational skills.
Physical ability to lift up to 50 pounds and stand for extended periods.
Flexibility to work a varied schedule, including weekends and holidays.

Vacation Planner

Palmetto Dunes Oceanfront Resort is seeking a dynamic and customer-focused individual to join our team as a Vacation Planner. This role is essential in providing exceptional guest experiences from initial inquiry to departure.
As a Vacation Planner, you will deliver world-class service and building lasting relationships with our guests throughout their planning process. Your responsibilities will include:
Guest Relations: Managing inbound calls and inquiries, providing comprehensive information about resort amenities, accommodations, and local attractions.
Sales and Booking: Converting leads into bookings by effectively promoting resort packages and activities. Utilizing lead management tools to track and follow up on potential guests.
Administrative Duties: Maintaining accurate records of guest interactions and bookings. Adhering to sales and operational procedures.
To succeed in this role, you must possess:
Strong interpersonal and communication skills - written and verbal
Excellent organizational and time management abilities
A passion for sales and customer service
Proficiency in computer systems, including CRM software
Previous experience in the hospitality industry is preferred

Housekeeper Part-time

Job Duties Include:

Clean and vacuum guest rooms
Visually inspect rooms to ensure adherence to brand standards
Respond to guest requests
What would make me successful in this role?

Passion for making things clean and tidy
Motivated to enhance the guest experience
Ability and preference to work independently
Ability to work in a fast-paced environment
Attention to detail and time management skills
Ability to perform a physically active job
Availability to work a flexible schedule: weekends, and holidays
Benefits

401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
Double-time pay on Company holidays - 7 per year
IHG Brand Hotel Discounts
About Us

The Holiday Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!

We're located on Forest Beach Drive next to the new Lowcountry Celebration Park.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Required Skills & Experience

Must be at least 18 years old
Attention to detail
Hotel experience preferred
Housekeeping experience preferred
Ability to work weekends and holidays
Work Environment

This job constantly operates in a typical indoor hotel environment. This job constantly uses standard cleaning equipment and chemicals. This job is occasionally exposed to fumes, gases, odors, dust, and biohazards.

Physical Demands

While performing the duties of this job the employee is constantly required to stand; move; reach with hands and arms overhead and below the knees including bending, twisting, pulling, and stooping; climb stairs; communicate and listen. The employee must frequently lift, carry, push, pull or place cleanings products and supplies up to 25 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Laundry Attendant Full-time

Job Duties Include:

Sort soiled linens and separate for laundering or pre-soak
Launder linens and towels accordingly
Fold and stack linens by size and type
Stock carts with linens, towels, and cleaning rags
Restock storage areas with linens and notify housekeeping supervisor of any low inventory
Maintain the organization of the laundry room
Polish washer and dryer at end of day
Sweep and mop floor at end of shift
What would make me successful in this role?

Passion for cleaning and folding laundry
Ability and preference to work independently
Ability to work in a fast-paced environment
Attention to detail
Ability to perform a physically active job
Availability to work a flexible schedule: weekends, and holidays
Benefits

Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days
Company-Paid Life and AD&D Insurance and Long-term Disability
Flexible Spending/Dependent Care Account
Short-term Disability & Accident plans
Employee Assistance Program
401(k) Retirement Plan with company match
Paid Vacation - up to 10 days per year
Paid Sick time - up to 5 days per year
7 paid Holidays per year
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
IHG Brand Hotel Discounts
About Us

The Holiday Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!

We're located on Forest Beach Drive next to the new Lowcountry Celebration Park.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Required Skills & Experience

Attention to detail
Hotel experience preferred
Laundry experience preferred
Ability to work weekends and holidays
Work Environment

This job operates in an indoor hotel laundry room environment. This job continuously uses standard cleaning equipment and chemicals. This job is occasionally exposed to fumes, gases, odors, dust, and biohazards.

Physical Demands

While performing the duties of this job, the employee is continuously required to stand; walk; sit; use hands to handle or feel objects, supplies or equipment; reach with hands and arms overhead and below the knees including bending, twisting, pulling and stooping; climb stairs; communicate or listen. The employee must frequently lift, carry, push, pull or place cleaning products and supplies, up to 40 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Laundry Attendant Part-time

Job Duties Include:

Sort soiled linens and separate for laundering or pre-soak
Launder linens and towels accordingly
Fold and stack linens by size and type
Stock carts with linens, towels, and cleaning rags
Restock storage areas with linens and notify housekeeping supervisor of any low inventory
Maintain the organization of the laundry room
Polish washer and dryer at end of day
Sweep and mop floor at end of shift
What would make me successful in this role?

Passion for cleaning and folding laundry
Ability and preference to work independently
Ability to work in a fast-paced environment
Attention to detail
Ability to perform a physically active job
Availability to work a flexible schedule: weekends, and holidays
Benefits

401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
Double-time pay on Company holidays - 7 per year
IHG Brand Hotel Discounts
About Us

The Holiday Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!

We're located on Forest Beach Drive next to the new Lowcountry Celebration Park.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Required Skills & Experience

Attention to detail
Hotel experience preferred
Laundry experience preferred
Ability to work weekends and holidays
Work Environment

This job operates in an indoor hotel laundry room environment. This job continuously uses standard cleaning equipment and chemicals. This job is occasionally exposed to fumes, gases, odors, dust, and biohazards.

Physical Demands

While performing the duties of this job, the employee is continuously required to stand; walk; sit; use hands to handle or feel objects, supplies or equipment; reach with hands and arms overhead and below the knees including bending, twisting, pulling and stooping; climb stairs; communicate or listen. The employee must frequently lift, carry, push, pull or place cleaning products and supplies, up to 40 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Aquafit Instructor

A Aquafit instruction certification is required to teach any aqua fitness course at the rec center. If you do not currently hold a certification, the rec center will assist with obtaining a certification. Private instructor insurance is also required to teach these courses.