Financial Controller

Osprey Village, Inc. is a 501(c)3 organization located in the Lowcountry of South Carolina that is the parent company to Osprey Village Thrift Stores, LLC, Osprey Village Property Development, LLC and Osprey Village Services, LLC. Our mission is to provide housing options for adults with intellectual & developmental disabilities (IDD) that foster community inclusion and support achieving independence. We are currently developing a "neighborhood with a purpose" in the East Argent Tract of Hardeeville, SC. The neighborhood will offer home ownership and housing rental opportunities for adults with IDD.

Role Description

This is a full-time (30 hours per week to start) hybrid role for a Financial Controller at Osprey Village, Inc. The Financial Controller will be responsible for various financial tasks, including bookkeeping, bank accounts, preparing financial statements, conducting financial analysis, managing financial reporting to the Board of Directors and other necessary parties, overseeing accounting processes, working with the project and construction management team, and ensuring financial compliance. The role is primarily based in Hilton Head Island, South Carolina, with flexibility for some remote work.

Qualifications

• Strong proficiency in Financial Statements and Financial Reporting

• Excellent Analytical Skills

• In-depth knowledge of Finance and Accounting principles

• Construction project finance and loans

• Experience in managing financial processes

• Creating and documenting financial policies and procedures

• Attention to detail and accuracy

• Ability to work independently and collaboratively

• Strong communication and interpersonal skills

• Experience in the non-profit sector is a plus

• Bachelor's degree in Finance, Accounting, or related field

Skills

• Finance

• Budgeting

• Management Accounting

• Financial Reporting

• Cash Flow

• Financial Analysis

• Accounting

• Auditing

• Financial Audits

• Construction Loans

Front Desk Specialist- Sales Center

 Are you ready to grow your dream career while making others'
vacation dreams come true? Marriott Vacations Worldwide is a world premier
organization for Vacation Ownership with resorts at destinations around the
globe. Join our team and help deliver unforgettable experiences that make
vacation dreams come true. 

Apply through this link to be considered:  

https://careers.marriottvacationsworldwide.com/en-US/job/sales-center-front-desk-specialist-hilton-head-sc/J3N5506PCSVSPH4WQW2


 

POSITION SUMMARY

Meet and greet guests as they arrive for scheduled sales
presentations or stop by the sales gallery for general information. Ensures
that all guests are comfortable and offers refreshments to guests as they wait
for sales presentations. Assign guests to proper Sales Executive and track and
update reports regarding line rotation. Award premiums (gifts) to guests upon
completion of sales presentation and track premium delivery in computer system.
Ensure that the common areas in the gallery are neat, clean and stocked with
various hospitality items.   

Report accidents, injuries, and unsafe work conditions to
manager. Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address guests' service
needs; thank guests with genuine appreciation. Speak with others using clear
and professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others; listen and respond
appropriately to the concerns of other employees. Comply with quality assurance
expectations and standards. Read and visually verify information in a variety
of formats; move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance; stand, sit, or walk for an extended
period of time. Perform other reasonable job duties as requested.    

CRITICAL TASKS

Marketing and Sales:

Enter and update data regarding sales presentations, site
packages, and self-generated leads into computer software system.  

Research, compile, retain, and/or communicate pertinent
sales information/history to Sales Executives and/or Managers on a daily/weekly
basis.  

Review the details and scheduling of sales presentations or
preview package to guests who do not have a sales presentation scheduled.  

Promote awareness of brand image internally and
externally.  

Create, log and expedite premiums (gifts) for site marketing
programs.  

Child Care Facilities Safety:

Follows company policy and procedure for working with
children (e.g., use of waiver forms).  

Observes activity in the child-care facility and responds
appropriately in accordance with local operating procedure in the event of an
emergency.  

Aware of situations where children are not able to safely
participate in an activity and inform supervisor/manager.  

Provides assistance to injured child until the arrival of
emergency medical services.  

Promotes the rules and regulations of the child-care
facility intended for the safety and welfare of children.  

Completes any certifications/training required by law.  

Child Care Equipment and Supplies:  

Cleans and maintains equipment and supplies.  

Guest Relations:

Address guests' service needs in a professional, positive,
and timely manner.  

Thank guests with genuine appreciation and provide a fond
farewell.  

Anticipate guests' service needs, including asking questions
of guests to better understand their needs and watching/listening to guest
preferences and acting on them whenever possible.  

Actively listen and respond positively to guest questions,
concerns, and requests using brand or property specific process to resolve
issues, delight, and build trust.  

Welcome and acknowledge each and every guest with a smile,
eye contact, and a friendly verbal greeting, using the guest's name when
possible.  

Answer guest questions about property facilities/services
(e.g., hours of operation, entertainment, restaurants, special events).
  

Gallery Operations:

Set up, replenish and break down all hospitality items
throughout the sales gallery in all locations.  

Ensure that the kitchen preparation room is in order.  

Ensure all common areas are neat and in order.  

Oversee and ensure the safety of any children accompanying
sales presentation guests in accordance with corporate guidelines.  

Work in conjunction with the Sales and Marketing Management
and Associates to ensure an efficient tour wave flow throughout the day.  

Communicate to all marketing department associates tour wave
availability.  

Update tour manifest throughout the day.  

Complete all Daily Checklists and report and turn into
management at the end of shift.  

Communication:

Speak to guests and co-workers using clear, appropriate and
professional language.  

Answer telephones using appropriate etiquette including
answering the phone within 3 rings, answering with a smile in one's voice,
using the callers' name, transferring calls to appropriate person/department,
requesting permission before placing the caller on hold, taking and relaying
messages, and allowing the caller to end the call.  

Rewards and Gifts:

Document the distribution of premiums (gifts) in computer
software systems.  

Distribute gifts to guests upon completion of sales
presentation.  

Maintain, update and balance premium gifting banks on a
regular basis.  

Maintain and update Preferred Merchant List.  

Computer Skills:

Use computer systems and software packages to input, access,
modify, store, or output information.  

Enter and retrieve data from computer systems using a
keyboard, mouse or trackball.  

Working with Others:

Support all co-workers and treat them with dignity and
respect.  

Handle sensitive issues with employees and/or guests with
tact, respect, diplomacy, and confidentiality. Develop and maintain positive
and productive working relationships with other employees and
departments.  

Physical Tasks:  

Enter and locate work-related information using computers
and/or point of sale systems.  

Move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance.  

Policies and Procedures:

Maintain confidentiality of proprietary materials and
information.   

Follow company and department policies and procedures.  

Protect the privacy and security of guests and
coworkers.  

Attend meetings as required by Supervisors. Perform other
reasonable job duties as requested.   

Education:

 High school diploma/G.E.D. equivalent.  

Related Work Experience:  

Six months of related work experience.  

Supervisory Experience:  

No supervisory experience is required.


Marriott Vacations Worldwide is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture  

In House Vacation Sales Concierge

 Are you an outgoing personality that enjoys face to face
interactions with active vacation travelers? Do you have a genuine passion for
travel and vacations and can see yourself easily getting our future vacationers
excited about their stay at one of our exclusive resort destinations? Marriott
Vacations Worldwide is a world premier organization for Vacation Ownership with
resorts at destinations around the globe. Join our team and help deliver
unforgettable experiences that make vacation dreams come true.  

Apply through this link to be considered:

https://careers.marriottvacationsworldwide.com/en-US/search?facetcountry=us&facetstate=sc&facetcitystate=hilton%20head%20island,sc&facetcategory=sales%20%26%20marketing
 

Marriott Vacation Club®, a leader in the vacation ownership
industry, is seeking motivated individuals with concierge and telemarketing
experience to join our award-wining sales and marketing team. We are currently
looking for driven individuals with outgoing personalities who are financially
motivated to work with guests in Marriott Vacation Club properties to promote
the Marriott Vacation Club Destinations® Program. 

What's in it for you?

Hotel and resort discounts   

Immediate 401(k) company match up to 6%   

Uncapped earning potential (wages, monthly incentives,
annual bonuses, contests)   

Positive work environment   

Growth and development opportunities   

What you will do?  

Make pre- and post-arrival telemarketing calls while
offering elevated concierge services to all arriving Owners and guests.   

Schedule sales presentations and manage customer
expectations.   

Provide the highest level of service to exceed budgeted
sales presentations and volume production goals.   

Ensure that all Owners and guests attending a sales
presentation meet eligibility requirements and are open to learning more about
Marriott Vacation Club products and services.   

What are the requirements?  

Enjoy talking on the phone and/or interacting with guests in
person   

Bold persuasion skills   

Computer skills   

Stand, sit and walk for extended periods of time   

Flexible schedule including weekends and holidays   

Concierge, telemarketing and/or sales experience preferred
 

Marriott Vacations Worldwide is an equal opportunity
employer committed to hiring a diverse workforce and sustaining an inclusive
culture   

Engineer IV

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display thorough knowledge of building systems, emergency response, and building documentation including reading standard blue prints and electrical schematics concerning plumbing and HVAC. Display advanced engineering operations skills and general mechanical ability. Display professional journeyman level expertise in at least three of the following areas with basic skills in the remaining: air conditioning and refrigeration, electrical, plumbing, carpentry and finish skills, mechanical, general building management, pneumatic/electronic systems and controls, and/or energy conservation. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Perform routine inspections of the entire property, noting safety hazards, lack of illumination, down equipment (such as ice makers, fans, extractors, pumps), and take immediate corrective action. Inspect and repair all mechanical equipment including, but not limited to: appliances, HVAC, electrical and plumbing components, diagnose and repair of boilers, pumps and related components. Use the Lockout/Tagout system before performing any maintenance work. Display thorough knowledge of maintenance contracts and vendors. Display advanced knowledge of engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineers I, II, and III) as necessary and supervise work in progress and act in a supervisory role in the absence of supervisors and/or management. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS 

Education: High school diploma or G.E.D. equivalent.

Certificate in two-year technical diploma program for HVAC/refrigeration.

Related Work Experience: Extensive experience and training in general maintenance (advanced repairs), electrical or refrigeration,

exterior and interior surface preparation and painting.

At least 2 years of hotel engineering/maintenance experience.

Supervisory Experience: No supervisory experience. 

REQUIRED QUALIFICATIONS

License or Certification: Valid Driver’s License

License or certification in refrigeration or electrical
(earned, or currently working towards receiving)

Universal Chlorofluorocarbon (CFC) certification

Must meet applicable state and federal certification and/or licensing requirements.

Villas Maintenance Technician

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS 

Education:                               High school diploma or G.E.D equivalent.

Related Work Experience:       Some experience in general maintenance, exterior and interior surface preparation and painting.

                                                 Experience in hotel engineering or maintenance a plus.

Supervisory Experience:          No supervisory experience. 

REQUIRED QUALIFICATIONS

License or Certification:            Valid Driver’s License

Event Operations Manager

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years’ experience in the event management, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Managing Banquet Operations

• Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).

• Applies knowledge of all laws, as they relate to an event.

• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.

• Adheres to and reinforces all standards, policies, and procedures.

• Maintains established sanitation levels.

• Manages departmental inventories and maintains equipment.

• Schedules Event Services staff to forecast and service standards, while maximizing profits.

• Assists team in developing lasting relationships with groups to retain business and increase growth.

Participating in and Leading Banquet Teams

• Sets goals and delegates tasks to improve departmental performance.

• Conducts monthly department meetings with the Banquet team.

• Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on current event trends.

• Acts as a liaison to the kitchen staff.

• Leads shifts and actively participates in the servicing of events.

Executing Event Services Operations and Maintaining Inventories

• Attends pre-event meetings as needed to understand group needs.

• Establishes consistent standards for meeting room sets and VIP meeting room sets.

• Conducts function room inspections prior to each function to verify the room is set according to specifications.

• Maintains cleanliness and sanitation standards in all event operation areas.

• Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event.

• Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).

• Coordinates routine maintenance to verify a quality meeting facility.

• Resolves issues and/or suggest alternatives to previous arrangements if necessary.

• Attends and participates in all pertinent meetings.

• Leads shifts and actively participates in the servicing of events.

• Verifies function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.

Verifying and Providing Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Encourages employees to provide excellent customer service.

• Verifies employees understand expectations and parameters.

• Strives to improve service performance.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Reviews comment cards and guest satisfaction results with employees.

Conducting Human Resources Activities

• Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.

• Observes service behaviors of employees and provides feedback to individuals.

• Monitors progress and leads discussion with staff each period.

• Participates in the development and implementation of corrective action plans.

• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.

• Attends and participates in all pertinent meetings.

• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.

• Conducts associate performance appraisals and provides feedback as needed.

• Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns.

• Observes service behaviors of associates and provides feedback to individuals.

• Communicates performance expectations in accordance with job descriptions for each position.

• Verifies property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Brings issues to the attention of supervisor and/or Human Resources as necessary.

• Verifies associates understand expectations and parameters.

• Delegates tasks to verify room sets are “on time” and meet Event Service Standards.

The salary range for this position is $61,000.00 to $77,000.00 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Cook III

Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education:                              High school diploma or G.E.D. equivalent.

Related Work Experience:     At least 1 year of related work experience.

Supervisory Experience:        No supervisory experience.

License or Certification:         None

Massage Therapist

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:                             Technical, Trade, or Vocational School Degree.

Related Work Experience:     At least 1-year of related work experience.

Supervisory Experience:        No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification:          State or Regional Massage License

Spa Front Desk Agent

Welcome to our family

As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

The impact you’ll make

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.     

What you’ll do

• Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
• Secure payment, verifying and adjusting billing as needed
• Provide guests with room and hotel information, directions, amenities and local interests
• Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
• Complete cashier and closing reports, counting the bank at the end of each shift securely
• Accept and record wake-up calls, delivering to the right department
• Communicate any emergency, lost item or theft to proper security staff and/or authorities
• Keep contingency lists in case of emergency and communicate any necessary messages

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Team-spirited coworkers
• Encouraging leadership
• Support to live a life of wellbeing and happiness
• Opportunities to serve and give back to the community
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs

What we’re looking for

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

PREFERRED QUALIFICATIONS

Education:                                          High school diploma or G.E.D. equivalent.

Related Work Experience:                  No related work experience.

Supervisory Experience:                     No supervisory experience.

License or Certification:                      None

Engineer II

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS 

Education:                               High school diploma or G.E.D. equivalent and vocational or technical background.

Related Work Experience:      Experience in general maintenance, exterior and interior surface preparation, and painting.

                                                At least 2 years of hotel engineering/maintenance experience.

Supervisory Experience:         No supervisory experience. 

REQUIRED QUALIFICATIONS
License or Certification:          Valid Driver’s License

                                                 Universal Chlorofluorocarbon (CFC) Certification

                                                 Must meet applicable state and federal certification and/or licensing requirements.