HR Generalist

The HR Generalist provides assistance with and facilitates the human resource processes. This role administers employee health and welfare plans and acts as liaison between employees and insurance providers. This position resolves benefits-related problems and ensures effective use of plans and positive employee relations. The human resource generalist makes that certain plans are administered in accordance with federal and state regulations and that plan provisions are followed. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS.

Essential Functions

Duties/Responsibilities:

Leads and facilitates the employee relations program and related functions.
Maintains, develops, recommends, and implements program objectives, policies, and procedures.
Develops and pursues new goals and objectives for improvement in areas of employee relations.
Communicates with managers regarding employee relations concerns; provides guidance and recommendations for resolution of issues.
Counsels’ managers on concerns related to applicable Equal Employment Opportunity laws including Title VII, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and other similar federal and state laws.
Assists managers and supervisors in understanding and implementing company policies related to performance, discipline, and related topics.
Performs other related duties as assigned.
Bi-weekly Payroll coordination with executive team and payroll company.
Required Skills/Abilities:

Excellent verbal and written communication skills.
Thorough understanding of human resources and labor relations principles, practices, and procedures.
Excellent management skills.
Ability to develop and maintain positive relationships with employees, boards, directors, and other stakeholders.
Working understanding of statistical concepts and methods of data collection.
Ability to compile, research, and analyze information.
Ability to compose and present comprehensive reports.
Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
Assists with external recruiting efforts, including maintaining relationships with schools, associations and other recruiters. Represents the organization at selected job fairs. Assists management with performance concerns, disciplinary action and conflict management issues.
Assists with external recruiting efforts, including maintaining relationships with schools, associations and other recruiters. Represents the organization at selected job fairs. Assists management with performance concerns, disciplinary action and conflict management issues.
Conducts exit interviews, summarizes findings, and discusses trends and concerns with senior management.
Implements new hire orientation and employee recognition programs.
Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
Proficient in Microsoft Office Suite or related software.
Conducts exit interviews, summarizes findings, and discusses trends and concerns with senior management.
Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, morale, training and development.
Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
Attends and participates in employee disciplinary meetings, terminations, and investigations.
Performs other related duties as assigned.

Catering & Events Coordinator

You will serve on a team where you'll play a key role in creating memorable events and experiences. You will contribute to the success of the Resort by assisting the Catering & Events Sales Manager in soliciting, promoting, pricing, planning, and coordinating the complete details of all catering, banquet, and event functions. Days, nights and weekends will be required according to business needs. By supporting our company’s Noble Purpose, your top priority will be to “care about our guests, and the impact you make on their lives.”

ESSENTIAL JOB FUNCTIONS

•Assist with responding to RFPs and sales leads in a timely manner
•Collect required deposits and signed contracts prior to events, ensuring all deadlines and event details are confirmed.
•Assist with coordinating site tours, tastings, and client visits to support event sales.
•Prepare and manage Banquet Event Orders (BEOs) by documenting final event details, including guest counts, schedules, menus, and all client specifications.
•Update BEO’s throughout the planning process and communicate all changes with the F&B/Banquet Teams.
•Collect appropriate licensing and permits from town and ensure collaboration with security.
•Review upcoming event function sheets and ensure Catering, Banquet, and F&B teams are informed of all BEO details and assigned responsibilities for successful event execution.
•Assist with preparing and maintaining event paperwork, reports, calendars, and customer database records in a timely and organized manner.
•Complete sales process to include survey, thank-you’s, and any other appropriate follow-up.
•Be present at all events to ensure that all contracted promises are met. Work hand-in-hand with the Catering/Banquet team to ensure all items on the BEO are performed and presented as contracted, and in a timely manner.
•Assist in directing the initial set up of all functions. Stay and help supervise each event until needed. Each function/event shall have either the Catering & Events Sales Manager, or the Catering & Events Sales Coordinator present until the event’s conclusion.
•Tend to the event contact’s direct needs throughout each event to ensure overall satisfaction.
•Assist with last-minute event setup (when needed), as requested by F&B/Catering Team.
•Act as an extension of the Catering & Events Sales Manager. Assist with BEO’s, contracts and potential client follow ups.
•Fill in as needed if/when the Catering & Events Sales Manager is not present and cannot fulfill their normal tasks.

GENERAL QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILLS

•Previous experience in catering, events, or F&B sales preferred.
•Strong verbal and written communication skills; professional and approachable demeanor.
•Detail-oriented with excellent time management and multitasking abilities.
•Proficiency with Microsoft Office; experience with Salesforce (Delphi) and MICROS is a plus.
•Comfortable working in a dynamic environment — days, nights, weekends, and holidays as business demands.
•Must have a valid driver's license.
•Team player with a “people-first” attitude who thrives in customer-facing roles.
•Willingness to work with any and all clients.

SENSORY/PHYSICAL/MENTAL REQUIREMENTS

•Be able to work in a standing position for long periods of time (up to + 8 hours).
•Be able to reach, bend, stoop, and occasionally lift up to 20 pounds.
•Be able to work in indoor and outdoor environments.
•Patience, positivity, and the willingness to make every event successful.

Line cook & Bartender/server

Locally owned, good crew looking for new members to work with us. Line cook, bartender/server help wanted.

Please send resume to [email protected]

Revenue Manager

ESSENTIAL JOB FUNCTIONS
•Booking and reviewing all customers’ reservations in accordance with revenue goals for all departments.
•Direct and coordinate activities of the department to include all operating revenue sources from accommodations to activity bookings such as Golf, Tennis/Pickleball, Outfitters and Marina.
•Update resort sales forecast reports to Business Development Manager and Chief Operating Officer on a daily, weekly, monthly and as needed basis.
•Manage Vacation Planners and assist the front desk by preparing work schedules and assigning specific duties.
•Work with Guest Services Manager on ALL guest correspondence, pre-stay, in-house and post stay.
•Mitigate ALL guest issues with the Guest Services Manager.
•Monitor emails on weekends.
•Handle all VRBO inquiries.
•Work daily with the Property Management Team on ongoing projects, moves and guest correspondence.
•Assist with managing Front Desk Operations with Guest Services Manager.
•Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
•Report on our competitive set and strategize on how we compare to other companies in our area, focusing on promotions and pricing.
•Determine staffing requirements, interview, hire and train new employees. Listen to calls as part of the training process.
•Answer overflow calls when needed.
•Evaluate staff performance and continuously schedule face-to-face coaching sessions to enhance performance.
•Monitor, control, and communicate inventory levels and rate and access restrictions to meet business objectives.
•Develop, implement, monitor and control sales strategies; conduct sales strategy meetings to maximize bookings and amenity revenues.
•Act as the point of contact with all wholesalers and packagers. This will require setting up partnership agreements and keeping up with the collection of monies on the terms and conditions set in place.
•Assist in developing plans associated with the overall company directives and financial goals.
•Compile data, analyze trends, develop accurate weekly and period forecasts and communicate to all departments to ensure appropriate staffing levels are maintained to provide quality of guest services while minimizing expenses.
•Establishes, measures, monitors and effectively evaluates processes, policies, and procedures.
•Document all offers and promotions that are presented on the website, print or through our partners.
•Maintain a current training manual for new staff and update as needed.
•Maintain an ongoing training system to ensure continued development of vacation planners and front desk staff.
•Conduct regular one on one meetings with vacation planners to review phone calls and identify areas of improvement to attain best sales practices. This needs to be scheduled at least once a month.
•Meet regularly with operations staff to ensure all changes and reoccurring issues are being addressed.
•Monitor our current CRM and all other working systems and initiate support tickets as needed.
•Assist in performing Sales and Services training across the Resort.
•Communicate both verbally and in writing to provide a clear direction to staff.
•In-office schedule required.

REQUIREMENTS
•Ability to manage and lead a resort reservation sales team.
•Reservation Department management experience.
•Experience in a full-service resort preferred.
•Knowledge of resort revenue programs.
•Always maintain a professional appearance and manner.
•Strong communication skills
•Ability to foster employee development.
•Analytical and technical skills.

Receiving & Installation Associate

J. Banks Design Group is committed to being an industry leader driven by excellence in interior design. We exceed Client expectations, provide top quality products and services, challenge our Employees with opportunities, and apply our resources to the betterment of our community.

We are seeking a part-time or full-time Receiving & Installation Associate. J. Banks Design is an award-winning design firm of over 55 associates working globally in both the residential and hospitality sectors.

The Receiving & Installation Associate plays a key role in supporting interior design and retail operations by ensuring accurate receiving, inspection, organization, and documentation of inventory. This position will be responsible for maintaining orders within the warehouse, overseeing bin organization, and ensuring all products are properly logged in the system. In addition, the Receiving & Installation Associate will assist with deliveries, installations, and client service, ensuring all items arrive in excellent condition and are set up to the highest standards. If you meet or exceed our qualifications below, we would love to meet you! Please submit your resume and tell us what makes you an exceptional candidate. This position is part-time or full-time and will work with our creative team on Hilton Head Island, SC. You may also submit your resume by emailing [email protected].

Our ideal candidate will hold a high school diploma or above and have 1 or more years of experience in retail, warehouse, and building maintenance. We are looking for someone who has the ability to work well with others in a team environment, has a strong commitment to customer service, and always shows a "can-do" attitude.

Partial List of Job Duties:

Receiving & Inspection

Accept deliveries and verify items against purchase orders.
Inspect items for damage or discrepancies, document issues with photos and notes.
Accurately record receipts in warehouse inventory logs and digital systems.
Delivery, Assembly & Installation

Assist with local deliveries to clients, retail, and design staff.
Participate in installations, ensuring items are handled with care and positioned as directed by the design team.
Safely load/unload vehicles and secure goods for transport.
Assemble and disassemble furniture as needed to support installations, storage, or client requests.
Flexibility to travel out of town upon request to support client installations or special projects.
Organization & Inventory Control

Organize and maintain bins, shelving, and storage locations for efficient retrieval.
Label, track, and relocate items within the warehouse as directed.
Organize supplies: packing materials, tags, shrink wrap, blankets, tape guns, and labels.
Data Entry & Documentation

Enter receiving data into inventory management software accurately and promptly.
Maintain organized digital and physical records of deliveries, inspections, and issues.
Provide timely updates to procurement and design staff regarding item status.
General Warehouse Support

Maintain a clean, safe, and organized warehouse environment.
Assist with packaging, returns, or outgoing shipments as needed.
Work within company culture, adhering to company policies and procedures and representing the Company in a professional manner.

Benefits apply to full-time employment.

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Experience:

Warehouse: 1 year (Preferred)

Ability to Commute:

Hilton Head Island, SC 29926 (Required)

Staff Accountant

J. Banks Design Group is committed to being an industry leader driven by excellence in interior design. We exceed Client expectations, provide top quality products and services, challenge our Employees with opportunities, and apply our resources to the betterment of our community.

We are currently looking for a high-energy, self-motivated experienced Staff Accountant. J. Banks Design is an award-winning design firm of over 55 associates working globally in both the residential and hospitality sectors.

Our ideal candidate will have excellent written and oral communication skills, be able to effectively manage multiple initiatives, and be open to providing and receiving feedback to and from our team. If you have these skills and meet or exceed our qualifications below, we would love to meet you! Please submit your cover letter and resume (all are required for your application to be considered), and tell us what makes you an exceptional candidate.

This full time position will provide subject matter expertise in our AP and AR operations.

Responsibilities:

AP:

Process accurate and timely accounts payable transactions.
Review invoices, receipts, employee expenses, and proformas for appropriate documentation, and ensure required approvals are met.
Support the month-end close process by running required reports and ensuring items balance to GL.
Respond to inquiries in a timely and professional manner.
Assist with the 1099 year-end process
Assist with maintaining compliance with company policies, accounting procedures, and internal controls.
Scan invoices and save them in vendor files on the shared drive
Call vendors with credit card information to make payments
Request and review vendor statements for open invoices
Additional duties as requested

AR:

Create client contracts
Set up customers and projects in our ERP system
Verify receipt and notify designers of signed contracts, signed proposals and client deposits
Aide in the time billing process
Assist with the client invoicing process
Perform project reconciliations
Assist with the accounts receivable aging and collection process
Process credit card and check payments from clients and send receipts
Perform bank drops
Record and update the AR tracker daily
Verify all supporting documents from month-end close operations are maintained and organized for easy visibility by management as needed
Additional duties as requested

Experience:

Relevant experience in accounts payable or related accounting function preferred.
Proven experience in accounting with a strong understanding of GAAP principles.
Strong understanding of financial concepts including debits & credits, journal entries, balance sheet reconciliation, and account reconciliation.
Demonstrated ability to perform detailed data entry accurately while managing multiple priorities efficiently.
Excellent analytical skills.
Extensive knowledge/experience with Microsoft Word, Excel, and Outlook.
Experience with Epicor or similar ERP software system.
Ability to effectively present information to others.
Ability to collect data, to establish facts, and to draw valid conclusions for routine transactions.
Ability to manage multiple projects and deadlines.
Ability to establish priorities, work independently, and proceed with objectives.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Work Location: In person

Water Quality Supervisor

Hilton Head PSD has an opening for a Water Quality Supervisor to perform laboratory and field monitoring/analyses for drinking water and wastewater quality assurance and regulatory compliance. 4 yrs. experience in laboratory management, S.C. wastewater and/or drinking water operator licensure, associate degree or higher, preferred. Email resume to [email protected]; mail to Hilton Head Public Service District, P.O. Box 21264, Hilton Head Island, SC 29925; or FAX (843) 681-5052.

All applicants must complete a PSD job application at www.hhpsd.com.

Accountant for Dunes Real Estate

ESSENTIAL JOB FUNCTIONS

• Perform Accounts Payable functions, including invoice collection and entry, vendor verification, credit card reconciliations, and payment processing
• Assist with (perform) Accounts Receivable functions, including agent billing and account review
• Perform daily banking tasks and assist with reconciliations
• Prepare and post journal entries
• Complete general ledger account analysis and reconciliations
• Prepare monthly financial and operations reporting for management and the corporate office
• Support the Controller in the development, preparation, and monitoring of annual budgets
• Complete annual reporting, including business licenses, insurance applications, personal property tax returns, 1099 forms, and affiliate market share reports.
• Maintain details and timeframes of contracts, leases, and service agreements
• Maintain agent personnel files and assist with on- and off-boarding of agents
• Uphold the highest level of confidentiality and discretion with respect to financial data, personnel information, and company records
• Participate in office management and daily operations of the real estate sales office
• Crosstrain and provide backup support for other administrative functions
• Perform other duties and special projects as assigned

Requirements

GENERAL QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILLS

• Four years of experience in corporate accounting required
• Technical knowledge of GAAP accounting required
• Proficiency with QuickBooks, Excel, Microsoft 365
• Experience with financial reporting, reconciliations, and accounting systems
• Excellent oral and written communication skills & Superior computer skills

EDUCATION/LICENSURE/CERTIFICATION

• Bachelor’s degree in accounting strongly preferred

Sous Chef

oPromote, work, and act in a manner consistent with the mission of the SERG Restaurant Group.
oMonitor sanitation practices to ensure that employees follow standards and regulations.
oResponsible for maintaining appropriate cleaning schedules for kitchen floors, mats, walls, hoods, other equipment and food storage areas.
oCheck the quality of raw or cooked food products to ensure that standards are met.
oCheck and maintain proper food holding and refrigeration temperature control points.
oControl food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures.
oSupervise or coordinate activities of cooks or workers engaged in food preparation.
oEnsure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
oInspect supplies, equipment, or work areas to ensure conformance to established standards.
oEnsure that deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
oDetermine production schedules and staff requirements necessary to ensure timely delivery of services.
oCheck the quantity and quality of received products.
oOversee the continuous training of kitchen employees on kitchen equipment, utensils, cleanliness, sanitation practices, first-aid, proper lifting and carrying techniques, and handling hazardous materials.
oPrepare and cook foods of all types, either on a regular basis or for special guests or functions.
oOversee and ensure that restaurant policies regarding personnel are followed, and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules, and procedures.
oCollaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of guests.
oEnsure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
oPrepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
oAttend all scheduled employee meetings and offers suggestions for improvement.
oMake employment and termination decisions including recruiting, interviewing, hiring, evaluating, and disciplining kitchen personnel as appropriate.
oPlan, direct, or supervise the food preparation or cooking activities of the restaurant.
oCoordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
oFill-in for fellow employees where needed to ensure guest service standards and efficient operations.
oEstimate amounts and costs of required supplies, such as food and ingredients.
oInstruct the FOH and BOH in the preparation, cooking, garnishing, or presentation of food.
oWork with restaurant managers to plan and price menu items, establish portion sizes, and prepare standard recipe cards for all new menu items.
oSchedule personnel as required for anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
oDemonstrate new cooking techniques or equipment to staff.

Minimum Qualifications
o1-2 years of back of house management preferred
oAt least 6 months of experience in a similar capacity
oAbility to perform basic math calculations
oProficient in using Microsoft Office
oAble to work a flexible schedule to include days, evenings, weekends and holidays; up to 55 hours a week
oServSafe Certification or plan to receive one within 3 months
oAble to communicate effectively with managers, kitchen and dining room personnel, and guests
oAble to reach, bend, stoop, carry and frequently lift up to 50 pounds
oAble to work in a hot and humid environment for long periods of time (standing over grills and heat lamps)
oAble to work in a standing position for long periods of time (up to 9 hours)
oMust be eligible to work in the United States

Short-Term Rental Services Supervisor

What You Will Do
- Supervises and leads an assigned Revenue Services team
- Monitors the Town’s short-term rental market
- Manages the daily process of short-term rental permitting
- Provides professional advice and assistance to the general public, Town staff, and property rental owners on short-term rental permitting requirements
- Monitors short-term rental listings to ensure compliance
Investigates potential non-compliant short-term rental operations
- Coordinates efforts with Public Safety and Community Code Enforcement to issue citations, warnings, notices of violations, permit suspension, or permit revocation
- Collaborates with other team members in Finance to support the Revenue Collection Program and Short -Term Rental Program

Qualifications
- Associate degree and five (5) years of related experience; or an equivalent combination of education and experience.

What We Offer
- A supportive environment where your skills and contributions are valued.
- A comprehensive benefits package that includes health, dental, vision, life insurance, short and long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, a healthcare reimbursement arrangement, and a generous matching 401(k) plan.
- Relocation assistance available

Why Work with Us?
- Impactful Work: Be at the forefront of projects that significantly enhance our community's infrastructure and quality of life
- Collaborative Environment: Work with a talented team of dedicated professionals committed to innovation and excellence
- Excellent Benefits: Enjoy a comprehensive benefits package that supports your well-being and professional growth
- Community-Centric Focus: Engage with community members and stakeholders to ensure projects meet the needs and expectations of our residents

Join us in making Hilton Head Island an even better place to live, work, and play!

The Town of Hilton Head Island is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position will remain open until filled.