Records & FOIA Manager

ESSENTIAL FUNCTIONS:
The following functions are intended only as illustrations of the various types of work performed. The omission of the specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Respond to records and Freedom of Information Act requests from the public, staff, legal counsel, and other agencies.
• Maintain the citywide records management program in compliance with South Carolina Department of Archives and History.
• Classify and index records according to standardized systems (e.g., retention schedules).
• Ensure compliance with state public records laws, open records requests (e.g., FOIA), and records retention policies.
• Coordinate with city departments to enforce records retention and disposal schedules.
• Train departmental staff on proper records management procedures, including both paper and electronic formats as needed.
• Supervise the digitization of records and ensure proper storage and access to electronic records and archives.
• Conduct regular audits of departmental records practices to ensure compliance and efficiency.
• Periodically evaluates the City’s records management system and recommends improvements as needed.
• Maintain a disaster recovery plan for critical records.
• Manage contracts and relationships with records storage vendors, if applicable.
• Will perform other related tasks assigned by the City Clerk.

EDUCATION & EXPEREINCE:

• Associate or bachelor’s degree in public administration, Records/Information Management, or a related field.
• Minimum 3-5 years of experience in records management, preferably in a government or public sector setting, preferred.
• Certification such as CRM (Certified Records Manager) or municipal clerk certification (e.g., CMC/MMC) preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to learn the South Carolina Freedom of Information Act requirements, South Carolina Code Title 30, Chapter 4.
• Thorough understanding of records management principles and legal compliance (e.g., records retention laws, privacy regulations).
• Familiarity with records management software and electronic document management systems (EDMS).
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle confidential and sensitive information with discretion.
• Ability to train and support other staff across multiple departments.

PHYSICAL REQUIREMENTS:
• Primarily office based. This work requires sitting, speaking or hearing, and requires standing and walking.
• May be required to lift boxes of records (up to 30 lbs.).
• Requires occasional evening hours to meet deadlines or respond to urgent records requests.

****SALARY: $56,027