Patient Registration Manager

This role is ideal for someone who is mission-driven, highly organized, comfortable working with people, and skilled at managing structured information in a database or similar system.

Key Responsibilities
- Coordinate the day-to-day registration process from initial inquiry through completion.
- Serve as a welcoming point of contact for clients, volunteers, staff, and community partners.
- Communicate clearly and compassionately with individuals from diverse backgrounds.
- Maintain accurate registration records and process updates in the organization’s database or information system.
- Track registration progress, identify bottlenecks, and support process improvements.
- Coordinate, train, and support staff or volunteers involved in registration activities.
- Maintain clear process documentation, checklists, and standard operating procedures.
- Collaborate with program, clinical, volunteer, and administrative teams to ensure smooth handoffs and follow-up.
- Prepare basic reports or summaries to help leadership understand registration volume, trends, and process needs.

Qualifications
- Strong commitment to the mission of caring for others and serving the community with dignity and respect.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Experience coordinating registration, intake, client services, volunteer processes, or similar operations.
- Comfort working in a database, case management system, or other structured information system.
- Ability to manage data accurately and use information to support workflow decisions.
- Strong interpersonal skills and ability to coordinate and support others.
- Sound judgment, discretion, and respect for confidentiality.
- Bilingual English/Spanish would be great
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Ideal Candidate

The ideal candidate is compassionate, organized, and systems-minded. They enjoy working with people, improving processes, and using information systems to keep work accurate, reliable, and easy for others to follow.

If interested, please email your resume to: [email protected]