Contractor Sales Associate

About Taylor’s:

Thousands of people from the low-country of the south come to Taylor’s to find inspiration every day. It’s where they get the vision for their projects and plans for what matters most to them. Our mission is to deliver quality products and service with an experience that invests into our family and community. In your role, you’ll be challenged to take on work that upholds this mission and pushes Taylor’s forward. You’ll grow as a person and leader in your field, all while helping our customers.

About the Role:

As a Contractor Sales Assistant, you’ll help keep our Contractor Sales Division running smoothly. Your main focus is taking care of contractor customers at the sales counter and register, while also managing plant holds, incoming nursery deliveries, and irrigation and drainage inventory. This is an active, hands-on role that mixes customer service, cashiering, inventory, and outdoor nursery work. No nursery or irrigation experience is required; we’ll train the right person.

Key Responsibilities:

Assist contractor and retail customers with purchases, payments, and product questions, directing specialized questions to the right sales team member.
Operate the register and accurately process cash, credit card, and contractor account transactions, including opening, closing, and balancing.
Follow company procedures for returns, refunds, and transaction adjustments.
Pull plants for contractor orders and plant holds, verifying varieties, sizes, and quantities against hold paperwork.
Receive incoming nursery deliveries, then tag, label, and stage held plants in the designated contractor holding areas.
Keep plant hold records up to date as plants arrive, are picked up, or are adjusted, and help coordinate watering of held plants.
Report missing, damaged, or incorrect plant material.
Receive, stock, and organize irrigation and drainage supplies, and report low-stock or damaged products.
Help contractors find and purchase irrigation and drainage products, passing technical questions to irrigation sales staff.
Assist with staging and loading customer orders when trained.
Keep holding areas, nursery spaces, and irrigation and drainage areas clean, organized, and safe, and promptly report hazards.
Work alongside Contractor Operations, Nursery, Irrigation, and Yard teams, and support retail during slower contractor periods.
Other duties as assigned.

Qualifications:

Dependable, punctual, and hardworking, with strong attention to detail.
Friendly and comfortable working directly with customers.
Able to handle multiple responsibilities in a fast-paced environment.
Comfortable using a computer and learning point-of-sale systems.
Willing to learn nursery plants, irrigation, drainage, and landscape supply products.
Helpful but not required: retail cashiering, nursery or landscape supply, irrigation or drainage products, receiving or inventory, or forklift experience.
Bilingual in English and Spanish is a plus.

Schedule & Availability:

Full-time, generally 30+ hours per week, with overtime available during peak season.
Saturday availability required more often than not; Sundays off (store closed), plus one weekday off based on the schedule.
Time off may be restricted during peak season, generally mid-February through mid-June.

Physical Requirements/Working Conditions:

Must be able to safely lift and carry 50 pounds, with help or equipment available for heavier loads.
Able to work indoors and outdoors in all weather conditions.
After 90 days, team members are eligible for insurance options, a SIMPLE IRA, and paid holidays (Fourth of July, Thanksgiving, Christmas, and New Year’s Day). 56 hours of PTO become available after one year, subject to company policy and peak-season blackout dates.

_ “Helping You Win”_

Pay: $16.00 - $18.00 per hour