Southern Tide Retail Supervisor
Company: Southern Tide - Signature Store
Location: Hilton Head Island, SC
Join our team at Southern Tide, a premier southern brand where comfort meets style. As a Retail Supervisor, you'll play a vital role in ensuring a positive and welcoming guest experience at our store located at the beautiful Shelter Cove Harbour & Marina. You'll work closely with the store manager to oversee daily operations and store activities.
Essential job functions include but are not limited to the following:
- Accurately operate cash register including all cash and credit transactions
- Keep professional attitude and appearance, striving for complete customer satisfaction
- Maximize every sales opportunity by cross selling profitable products
- Spend majority time on the sales floor ensuring guest satisfaction by providing excellent customer service and being attentive to guest needs
- Ensure inventory levels are adequate and stock merchandise as needed
- Use design skills to create eye-catching product displays and store layouts to attract customers and encourage them to buy products
- Check-in merchandise and tag properly as directed
- Keep stock rooms neat and orderly according to standards
- Support sales associates, including the training of sales associates in accordance with company policy and procedure
- Work to develop a strong product knowledge and disseminate that information to the other sales associates
- Work with customer telephone sales when special orders are necessary
- Maintain continuous inspection of shops for orderliness and neatness
- May be assigned certain responsibilities for a shop, such as in charge of a certain line of goods in a shop for sales and inventory control purposes as directed by the Store Manager
- Other duties as assigned
Qualifications:
- General knowledge of merchandise and retail trends
- Demonstrate leadership skills with self starter tendencies
- Strong communication and problem solving skills
- Previous knowledge of Micros POS system preferred
Education/licensure/certifications:
College level coursework in management, retail management, or other business-related field desired. Minimum high school graduate.