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Southern Tide Retail Supervisor

Company: Southern Tide - Signature Store
Location: Hilton Head Island, SC

Join our team at Southern Tide, a premier southern brand where comfort meets style. As a Retail Supervisor, you'll play a vital role in ensuring a positive and welcoming guest experience at our store located at the beautiful Shelter Cove Harbour & Marina. You'll work closely with the store manager to oversee daily operations and store activities.

Essential job functions include but are not limited to the following:

  • Accurately operate cash register including all cash and credit transactions
  • Keep professional attitude and appearance, striving for complete customer satisfaction
  • Maximize every sales opportunity by cross selling profitable products
  • Spend majority time on the sales floor ensuring guest satisfaction by providing excellent customer service and being attentive to guest needs
  • Ensure inventory levels are adequate and stock merchandise as needed
  • Use design skills to create eye-catching product displays and store layouts to attract customers and encourage them to buy products
  • Check-in merchandise and tag properly as directed
  • Keep stock rooms neat and orderly according to standards
  • Support sales associates, including the training of sales associates in accordance with company policy and procedure
  • Work to develop a strong product knowledge and disseminate that information to the other sales associates
  • Work with customer telephone sales when special orders are necessary
  • Maintain continuous inspection of shops for orderliness and neatness
  • May be assigned certain responsibilities for a shop, such as in charge of a certain line of goods in a shop for sales and inventory control purposes as directed by the Store Manager
  • Other duties as assigned

Qualifications:

  • General knowledge of merchandise and retail trends
  • Demonstrate leadership skills with self starter tendencies
  • Strong communication and problem solving skills
  • Previous knowledge of Micros POS system preferred

Education/licensure/certifications:

College level coursework in management, retail management, or other business-related field desired. Minimum high school graduate.   

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