Customer Advisor

Responsibilities;
- Photography and automated image editing (after completion of a short training)
- Customer assistance and guidance and information
- Performing basic end-of-day duties
- Addressing and resolving of customer complaints in a professional manner
- Answering of customer emails
- Inventory tracking
- Customer payment processing using the shop's Point of Sale (POS) system.
- Provide exceptional customer service to clients and assist them with their inquiries
- Conduct data entry and maintain accurate records of client interactions
- Analyze client needs and recommend appropriate products or services
- Utilize sales techniques to upsell and cross-sell products to clients
- Make outbound calls to follow up with clients and provide additional information
- Demonstrate excellent phone etiquette and communication skills

Requirements;
- Excellent communication skills, both verbal and written
- A commitment to excellent customer service
- Basic computer knowledge
- Ability to work well in a team.
- The ability to work in a fast-paced environment
- Thorough understanding of the English language
- Previous experience in a customer service or sales role is preferred
- Proficient in data entry and computer skills
- Ability to analyze client needs and provide appropriate solutions

Beneficial;
- Proven retail sales experience.
- Basic photography knowledge

We offer competitive compensation. Join our team of dedicated Client Advisors today!