Cafe Server/Retail Associate

Detailed List of Duties, Responsibilities and Expectations For the Market Assistant
Packaging & Stocking (Must be willing & able to walk up and down stairs carrying heavy loads)
· Packaging products in a neat and presentable way.
· Familiarizing oneself with all packaging materials and where they are located and stored.
· Place stickers on products neatly and correctly.
· Stocking & rotating coolers with older products in the front and newer products in the back.
· Stocking as much as possible in the market coolers as back storage space is limited.
· Creating and updating production request sheets for the production team.
Retailing & Merchandising
· Learning in-depth knowledge of all market products and upsell to increase bag spend.
· Assist management with stocking retail items and pulling products forward.
· Merchandising products and coming up with effective & attractive displays.
· Keeping the retail shelves looking presentable and stocked.
· Checking expiration dates.
· Taking inventory monthly.
· Keeping the market retail closet organized and clean.
Serving Duties
· Completing opening side work in a timely and efficient manner.
· Greeting tables warmly and offering drinks.
· Relaying daily dine-in specials clearly and effectively.
· Taking food orders and ringing them correctly and quickly.
· Doing table checks and ensuring the customer is enjoying their dining experience.
· Adding the 20% service charge to all lunch checks.
· Processing payments promptly and efficiently.
Phone Duties
· Answering and transferring calls.
· Proficiency in Open Table:
o Make reservations.
o Make Cooking Class reservations.
o Adjust reservations as needed.
o Confirm reservations.
o Seat guests warmly & efficiently.
· Taking TO-GO orders for the Cafe.
· Answering questions regarding market goods.
Light Cleaning Duties
· Cleaning the windows, doors, and cooler doors several times per day as needed.
· Dusting the retail shelves and display areas regularly.
· Keeping the checkout counter organized and free of clutter.
· Wiping down the checkout counter and under register regularly.
· Keeping the premises looking clean, orderly & attractive.
Requirements:
Authorized t work in the US
Reliable transportation required
English language is a requirement
Email your resume to or stop by 37 New Orleans Rd, Hilton Head Island, SC 29928, United States to fill out an application between 10am-4pm. All candidates must have proper documents and be eligible to work in the United States. Michael Anthony's is an E-Verify and Drug Free Workplace.