Assistant Restaurant Manager
Company: Omni Hilton Head Oceanfront Resort
Location: Hilton Head Island, SC
Supervision of all outlets during operationAssist in overall supervision of the department as outlined in manager's job description.
Check staff punctuality and document call off and tardiness.
Complete environmental checklist for dining room.
Spot check liquor pars.
Order daily supplies, utilize birchstreet
Ensure that pre-shift meeting conducted with service staff on a daily basis for all shifts
Train and ensure that service personnel follow designated service scenarios
Train, coach and counsel and effectively communicate with all Outlets staff
Assist in Outlets as necessary
To monitor and critique the quality and consistency of the food product.
Bring innovation and creative ideas and be able to plan ahead
Maintain cleanliness and health code standards
Handle guest comments and complaints and ensure guest satisfaction.
Completed required MOS audits
Stay on the floor during peak hours, communicate with guests and receive feedback. Monitor associate performance and assist as needed as well as guests experience.
Examine food preparation and beverage presentation to ensure quality standards are met.
Mini-Bar procedures.
Maintain condition of Café & Black Gold Bar
Administrative responsibilities: such as payroll, scheduling, ordering, daily recaps, etc.
Monitor food waste.
Assist in completing inventory process and ordering necessary items
Monitor labor and payroll costs.
Check bar controls, shot glass use, red lining, bottles totally empty.
Must be familiar with and adhere to all liquor liability laws:
Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Monitor and control productivity of all Outlets (includes Restaurant, Room Service, Bar, Mini Bar & Gift Shop). Proper scheduling according to business demands, etc.
Assist manager in:
Scheduling
Forecast weekly
Forecast monthly
Completing weekly payroll
Participate in interviewing new employees.
Prepare maintenance requests and follow-up.
Complete other assigned duties.
Cost control
Monitor food and liquor requisitions